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"Excellent and clean hotel. I loved my stay in Lotte City Hotel I will come back. The hair product are excellent quality. The staff are very gentle and always has a smile on the face. The Thank you Lotte Citty staff the maid⅞"

"The hotel was modern and in a good location."

"The rooms are small, but the price is good and the location is great. Food and shopping options, as well as the night market, are plentiful."

"Transport"

"The staff was incredibly courteous and helpful in every way. I cannot express how incredibly great our stay was at this property. I would highly recommend this for those traveling with families."

"We had an excellent experience during our first stay at Lotte Hotel Seoul. We were upgraded to a Junior Suite, and the room was luxurious, spacious, and very clean. The hotel is right next to a subway station, with lots of shops and restaurants nearby. Every staff member we met was super friendly and went out of their way to help us. We’ll definitely be staying here again on our next trip to Seoul! "

"Fantastic hotel especially for families. The rooms have a washing machine and clothes are easily dried on the airer on the balcony. Easy 20 minute walk into Myaendong. The Vietnamese restaurant across the road KHOE is simple yet delicious. My teens would have happily eaten there every single night."

"It’s our second time staying at ENA. We had a great stay last time so we chose to stay here again. The front desk always greets you with a smile. There are two washer and dryers if you wanna do your laundry. Namdaemun is a convenient area for sightseeing so location is excellent. We like ENA! "

"Really great staff and the room was very spacious"