Yeon-dong Hotels, Jeju City

"Bath towels were same size as hand towels. Mattress lacked any padding, felt like you were sleeping directly on metal boxsprings"

"Our timings happened to match with the shuttle service and we were able to make full use of it. The location is convenient and the room is nice and spacious. Only issue is the pillows. They were a little too flat for us."

"Our room had a beautiful view of the sunset and we were able to watch the planes land from the roof deck. Very helpful and kind staff. We rented a car and it was very easy to drop off and pick up our car within 10 min notice to the staff."

"Nice and relatively clean hotel close to Jeju airport I moved here because of an early flight and I'm glad I did I only stayed 1 night so didn't make use of the facilities however the room is spacious with all amenities provided as expected, the lobby area is nice and they provide luggage storage"

"Parking was easy, the room and the entire hotel were immaculate, the staff were friendly and helpful. It was an extremely nice hotel."

"No time for breakfast as had to book before and pricey. Not much vegetarian options. A/c not efficient. Room very warm despite setting temp to 20. No extra toilet roll. Otherwise nice central hotel. "

"Excellent stay."

"The Shilla Jeju is a truly excellent hotel, but what impressed me most wasn’t the design or the facilities it was the staff. Every single team member was outstanding. Polite, attentive, and genuinely warm in a way that went well beyond what I’d expect. I travel often to Europe and the US and have stayed at many hotels along the way, but honestly the service here was better than anything I’ve experienced at hotels in either region. The management really should look after these people they absolutely deserve a raise. Hotels like this are only as good as the team running them, and Shilla Jeju has clearly got something special. Would happily return."

"Four nights here. Very central if your wanting to stay close to cafes, public transport and shops. 15 mins by public bus from airport. Room was spacious but dated and clean. My only issue was the aircon which on first night did not work, reported to front desk as I had no sleep due to stuffy hot room. Filters were cleaned but I would say still not 100% we had to have it on 15c at all times and that was not even cold. Hate to stay there in summer if they can’t fix their aircon."