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"Clean spacious rooms, bar and service staff excellent, food was slightly more expensive but quality was excellent worth the little bit extra, rooftop pool and bar was fantastic, staff up there were brilliant, can’t wait to head back there!"

"The staff were lovely and very helpful. The paint in the room needed cleaning or painted over in some area. The bathroom sink had cracks in it. The worst was the mattress. It was way too thin. Had to use quilt to try and give me some comfort . Didn't work. It was a disabled room."

"Everything was excellent - the food, the service, the room and the Spa. The staff were so friendly and helpful. Our room had high ceilings and felt so spacious. The whole experience felt decadent and luxurious. Only 2 minor gripes. Very mini toiletries in the room for 2 people to use. There were small bits of debris on the bottom, this was at 8am. So I would just look at the cleaning schedule. "

"Beautiful property with historical charm. Overall Clean - however more attention to detailed cleaning could be given"

"Very helpful staff ,lovely restaurant and very convenient location"

"Really nice hotel, staff friendly and breakfast menu really good "

"We don’t have breakfast. It was not included "

"I had a great stay here. The hotel is clean. The rooms could use a fresh coat of paint, (but I'm being really picky here) they were comfortable and cosy. Perfect for our needs. The breakfast was tasty and plentyfull. You can help yourself as much as you want. Full English, pastrys, toast, fruit, cereal & yoghurt. A very pleasant stay and great value for money "

"This hotel turned out to be quite deceiving. From the outside it looked grand when you walk up to it, but in reality it was tired with a 70s/80s building on the side which is where we stayed. Branded as a spa hotel, the spa side was tiny, old and very dated. The pool was very small, the jacuzzi wasnt working and empty. The sauna was tiny, with a door that was hanging off the hinges and had scraped the floor. In the changing room, very few of the lockers worked. The room we had was very small but clean. Unfortunately there was a wedding the night we stayed, so there were lot of people about. What I can say about this hotel, the staff were lovely. They were all very friendly and polite, considering how busy they were with the wedding that was going on. The food was also excellent. It was just a shame about the spa."