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Reviews of Pullman Yangon Centrepoint

4.5 out of 5
Pullman Yangon Centrepoint
No 65, Corner of Sule Pagoda Rd &, Merchant St, Kyauktada Township, Yangon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 162 reviews" "
Rating 8 - Good. 29 out of 162 reviews" "
Rating 6 - Okay. 3 out of 162 reviews" "
Rating 4 - Poor. 2 out of 162 reviews" "
Rating 2 - Terrible. 1 out of 162 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and very nice hotel in the heart of Yangon
Stayed 2 nights in Feb 2020
Response from Pullman Yangon Centrepoint Guest Experience on 5 Mar 2020
Dear Mr Jean-Philippe, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you very much for choosing Pullman Yangon Centre Point as your place of recent accommodation and sharing your experience. We are fortunate to receive such recognition from wonderful guest such as yourself and it is always heartening to learn that guests are pleased with our hospitality as it is what we strive for every day. Rest assured I will share your feedback with all the team. We hope to see you again on your next stay to Pullman Yangon Centrepoint. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with wonderful staff
I stayed at Pullman Centrepoint hotel from 1/31/20 through 2/6/20. I thoroughly enjoyed my stay there from the moment I checked in to the minute I walked out. The check in was a breeze. Every staff member was friendly and helpful as well as professional and efficient at the same time. The property was relatively new, so it was very clean. Facilities and amenities are of good quality. Food was plenty and fresh. I am usually hard to be pleased, but this hotel is an exception. Also, I feel obligated to mention the name of a staff. It was no one else but Harry, who upgraded my room to a premium deluxe. It was a corner room on the 11th with breathtaking views. I will surely come back. Please keep up the good work!
Stayed 3 nights in Feb 2020
Response from Pullman Yangon Centrepoint Guest Experience on 26 Feb 2020
Dear Valuable Guest, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you very much for choosing Pullman Yangon Centrepoint as your place of accommodation and taking the time to share your beautiful stay experience in detailed. We are very fortunate to have such wonderful guest such as yourself and very happy to know that your overall stay with us was amazing with many areas to highlight. Your appraisal is a great encouragement for us to strive for service excellence. Once again thank you for choosing Pullman Yangon Centrepoint and we looking forward to warmly welcome you back again on your next trip in Yangon Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This is my 2nd Stay at Pullman. All is OK. ONLY is the Bathroom...I Did comment on the Bidet at the Toilet Bowl. Still it is not Available. I Shld say Most Hotel Have Attached Bidet next to the Toilet Bowl...LoL. But Sadly Pullman dont Have. All others From Service to Food..GOOD. OH...Would like to Comment on This MARK(the concierges i think) he is a Great Help to the Guest. My Wife likes Him as he is REally Helpful towards Her.Even helping her to Advise n Suggest Booking a Car to Ferry my IN-LAWS n my Family in 1 car instead of 2 cars. Thanks to this Mark. Other than the Bidet All is Good for me. Will return back to stay if B'fast is in the Package....Hahahaha... Julian Ng
Stayed 3 nights in Feb 2020
Response from Pullman Yangon Centrepoint Guest Experience on 17 Feb 2020
Dear Ms Ng, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you very much for coming back and choosing Pullman Yangon Centrepoint as your place of accommodation. It is such an honor to receive wonderful feedback from our valuable guests with many areas are OK, especially our Heartist member, Mr Mark has been personally mentioned. Your wonderful comment will be share to our team to strive for service excellence. In regards to the bidet spray, we would like to apologies for the inconvenience as the development is still in-progress. Thank you for your patience and understanding. Once again thank you for your comment and we looking forward to warmly welcome you and your family members back again during your next time visit in Yangon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the heart of Yangon. Walkable to many places and easy to catch a taxi or take a Grab anywhere. Fantastically comfortable beds and facilities in the room. A lovely pool and very nice gym. Breakfast while delicious is a little pricy but convenient.
Stayed 2 nights in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 5 Feb 2020
Dear Valuable Guest, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you very much for sharing your fantastic stay experience while staying in Pullman Yangon on Expedia. It is such a pleasure to read that your overall stay with us was a memorable one with many highlighted areas to praise. Here at Pullman, making our guests feel welcome is utmost importance to us. Your recognition is a great encouragement for us to strive for service excellence. Thank you for your recognition and feedback, these are highly appreciated. We certainly looking forward to warmly welcome you back again to Pullman Yangon Centrepoint for your next Yangon trip. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

2/10 Terrible

Serene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible attitude and service.
Our family got food poisioning at the hotel after eating their food. The hot water served was yellow and the hotel staff tried to cover it up by saying that the pot in which the water was served in a coffee pot, hence the discoloured water was due to coffee stains, and it isn't dirty water. There was no effort in owning the responsibility, instead, we were made to sign a disclaimer. This shows that the hotel tried to shirk all responsibility. Terrible service from a reputable hotel chain. The room I booked was supposed to have the river view and have executive lounge access, but it was not delivered as promised. A horrible amd disappointing stay at Pullman. I would never recommend anyone to stay in Pullman ever.
Stayed 2 nights in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 17 Feb 2020
Dear Ms Serena,   Greetings from Pullman Yangon Centrepoint!   Thank you very much for your review of your recent stay. Your feedback is extremely valuable to us and we understand that you felt upset about what happened. Please be informed that we will thoroughly investigate the incident and will reply to your personal email for the result.   Please do not hesitate and contact us to provide any additional information.   Thank you for your patience and understanding.   Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Michael

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Central location and very walkable to food, history and culture.
Stayed 4 nights in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 5 Feb 2020
Dear Mr Michael, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for choosing Pullman Yangon Centrepoint as your place of recent accommodation and sharing your experience. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your review and we looking forward in welcoming you back again very soon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Eitvydas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly amazing place to stay
I could use only 1 word to describe all staff, hotel, facilities, location, food - AMAZING. I've never felt more welcomed than in Pullman hotel in Yangon. Hotel is great, but their staff is a real treasure!
Stayed 1 night in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 31 Jan 2020
Dear Eitvydas,   Mingalabar!   Greetings from Pullman Yangon Centrepoint!   Thank you very much for choosing and sharing your amazing stay experience in Pullman Yangon Centrepoint. It is our pleasure to have such an amazing guest such as yourself and happy to know that we had make your stay a memorable one. At Pullman, ensuring our guest feel welcome and comfortable staying with us are utmost important. Your recognition is a great encouragement for us to strive for service excellence.   We looking forward to warmly welcome you back again to Pullman Yangon Centrepoint on your next Yangon trip.   Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 30 Jan 2020
Dear Ms Penelope, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for choosing Pullman Yangon Centrepoint as your place of recent accommodation and sharing your experience. We are delighted to know that your visit with us was amazing and met your expectations. We hope to welcome you back again very soon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Best location/ heart of city
I could not have been happier here. Top-notch business hotel; well-appointed, quiet rooms, great service, great food and breakfast...perfect location: every one of the four different tour excursions I took had as their meeting place "Independence Monument" which is in the park directly across the street from hotel.
Stayed 2 nights in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 22 Jan 2020
Dear Mr Paul, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for sharing your amazing stay experience in Pullman Yangon Centrepoint with many areas to highlight. We are delighted to know that your visit with us was great and met your expectations. Rest assure that your wonderful feedback will be pass on to everyone to keep up the good work. We hope to have more opportunity to welcome you back again very soon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great end to our trip.
Loved the Pullman. Fantastic beds and pillows. Great service and everything was beautiful. Stayed twice and enjoyed dinner at the Italian restaurant on level 2. Highly recommended.
Stayed 1 night in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 15 Jan 2020
Dear Lynne, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you very much for choosing Pullman Yangon Centrepoint as your place of recent accommodation and taking the time to share your wonderful detailed feedback of your stay experience. We are very fortunate to have such wonderful guests such as yourself and we are glad that your overall stay with us was excellence with many areas to highlight. Your appraisal is a great encouragement for us to strive for service excellence. Once again thank you for choosing Pullman Yangon Centrepoint and we looking forward to warmly welcome you back again on your next trip in Yangon Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely staff. Nice pool but can’t be used during the winter.
Stayed 2 nights in Jan 2020
Response from Pullman Yangon Centrepoint Guest Experience on 15 Jan 2020
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for choosing Pullman Yangon Centrepoint as your place of recent accommodation and sharing your experience. We are delighted to know that your overall stay is excellent with areas to highlight. However, please accept our apologies on the shortfall you have encountered with the swimming pool that may hinder your more than prefect stay experience. Rest assured that this matter will be highlighted to our team for further enhancement. Once again thank you for sharing your experience, and we hope to have the opportunity to welcome you back again on your next Yangon trip. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best features were the staff, the location, the amenities, the size of the room, the view the beautiful finishings, the bathroom, the walking closet, the gym, the pool, the bed We could walk to everywhere from this perfect location it doesn’t get any better Chinatown the ferry, restaurants The staff went above and beyond to make our stay better.
Stayed 2 nights in Dec 2019
Response from Guest Experience Pullman Yangon Centrepoint on 6 Jan 2020
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you very much for sharing about your wonderful stay experience in Pullman Yangon Centrepoint. We are very fortunate to have such wonderful guest and very glad to hear that we had make your stay a memorable one. Your appraisal is a great encouragement for us to strive for service excellence. Your detailed feedback for our hotel facilities, location convenience and our service from the heart are highly appreciated. I will let the team know of your wonderful feedback. Thank you for taking your time to share your experience and we looking forward in welcoming you back again on your next visit in Yangon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Valaiphorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Hotel had made our memorable holiday in Yangon. Great location, great attentive and supportive staff from online to offline. Thank you everyone in Pullman ❤️❤️❤️
Stayed 3 nights in Dec 2019
Response from Guest Experience Pullman Yangon Centrepoint on 6 Jan 2020
Dear Valaiphorn, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you very much for sharing about your wonderful stay experience in Pullman Yangon Centrepoint. We are very fortunate to have such wonderful guest and very glad to hear that we had make your stay a memorable one. Your appraisal is a great encouragement for us to strive for service excellence. Your detailed feedback in our hotel and our (online and offline) services from the heart are highly appreciated. Thank you for taking your time to share your experience and we looking forward in welcoming you back again on your next visit in Yangon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Pullman Yangon Centrepoint Guest Experience on 15 Dec 2019
Dear Ms Natalie, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for visiting us, Pullman Yangon Centrepoint and taking your time to rate a 10/10 for your stay experience. We are glad to know that your stay experience was a great one. It is always encouraging to learn that guests are satisfied with our hospitality as it is what we strive for every day. Once again, thank you for visiting us during your time in Yangon and looking forward in welcoming you back again very soon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Pullman Yangon Centrepoint Guest Experience on 13 Dec 2019
Dear Ms Natalie, Mingalabar! Greetings from Pullman Yangon Centrepoint! We would like to express our sincere thanks for taking time to share your experience about Pullman Yangon Centrepoint. It is such a pleasure to learn that you enjoyed staying with us. We looking forward to welcoming you back again on your next visit in Yangon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location, staff all excellent. Rooftop pool a welcome retreat. Nothing to fault. Thank you to all for making our stay fabulous! Maria and family
Stayed 1 night in Nov 2019
Response from Pullman Yangon Centrepoint, Guest Experience on 7 Dec 2019
Dear Maria and Family, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for visiting us, Pullman Yangon Centrepoint and sharing your excellent experience. We are delighted to read about your amazing feedback and glad that your stay experience with us was a fabulous one. It is always encouraging to learn that guests are satisfied with our hospitality as it is what we strive for every day. Rest assured I will share your wonderful feedback which will serves as a great encouragement to all of our staffs. Once again, thank you for visiting us during your time in Yangon and we hope to see you again sometime. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Pullman Yangon Centrepoint Guest Experience on 13 Nov 2019
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thanks for the excellent review. We greatly appreciate your support. We looking forward to warmly welcome you back again during your next time visit in Yangon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stopover hotel in the centre of Yangon close to city square and street markets
Stayed 1 night in Oct 2019
Response from Pullman Yangon Centrepoint Guest Experience on 5 Nov 2019
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you for taking your time and gave us such a wonderful feedback. We truly appreciate the support. We look forward to welcoming you back again in your next visit. Sincerely, Olivia Mok Guest Experience Manager Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you for taking your time and gave us the full rating for our hotel, Pullman Yangon Centrepoint. We truly appreciate the support. We look forward to welcoming you back again in your next visit. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Pullman Yangon Centrepoint Guest Experience on 5 Nov 2019
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you for taking your time and gave us the full rating for our hotel, Pullman Yangon Centrepoint. We truly appreciate the support. We look forward to welcoming you back again in your next visit. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Thinairman, Park City Utah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an oasis inside a busy city. The rooms are top line, the staff is incredible, the breakfast is excellent. I would stay here over and over. The highlight was the bed. Wow...it was beyond comfortable and I miss it already.
Stayed 2 nights in Oct 2019
Response from Pullman Yangon Centrepoint Guest Experience on 5 Nov 2019
Dear Thinairman, Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for visiting us and taking your time to share your wonderful experience with us. We are fortunate to have such a wonderful guest such as yourself and delighted to read about your amazing detailed feedback for our facilities, location convenience, breakfast and most important our service delivery. It is always heartening to learn that guests are satisfied with our hospitality as it is what we strive for every day. Rest assured I will share your feedback with all the team. Feedback like yours serves as such an encouragement to all of our staffs. Once again, thank you for visiting us during your time in Yangon and we hope to see you again very very soon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Guest Experience Manager Pullman Yangon on 12 Oct 2019
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you for taking your time and gave us the full rating for our hotel, Pullman Yangon Centrepoint. We truly appreciate the support. We look forward to welcoming you back again in your next visit. Have a wonderful day. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Guest Experience Manager Pullman Yangon on 11 Oct 2019
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you for taking your time and gave us the full rating for our hotel, Pullman Yangon Centrepoint. We truly appreciate the support. We look forward to welcoming you back again in your next visit. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, service with smile! The room is very clean. Access to the attractions are within walking distance. Great location.
Stayed 3 nights in Sep 2019
Response from Olivia Mok Guest Experience Manager Pullman Yangon on 6 Oct 2019
Mingalabar! Greetings from Pullman Yangon Centrepoint! Thank you so much for visiting us and sharing your experience. We are delighted to know that your visit with us was amazing and met your expectations. We hope to welcome you back again very soon. Sincerely, Olivia Mok Guest Experience Manager Pullman Yangon Centrepoint

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Hard time sleeping on uncomfortable bed.
I could not sleep on my 1st night as the mattress top was very lumpy. The location is also not very ideal as the surrounding area is very old and run down Once night fall I feel unsafe to walk around the neighborhood. There are no restaurant or shops too. The next door building are offices so after the office he. The place is very deserted and the surrounding are dimly lighted.
Stayed 2 nights in Sep 2019
Response from The Management on 24 Sept 2019
Greeting from Pullman Yangon Centrepoint Hotel! Thank you for taking the time to tell us about your experience at Pullman Yangon Centrepoint Hotel. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman Yangon Centrepoint Hotel, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Once again, please accept my sincere apologies and rest assured I will be following up with the concerned Hotel departments. Again, thank you for taking the time to voice your experience at our hotel; we hope to have the chance of hosting you again in order to provide the true Pullman service. Yours sincerely, The Management

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Amazing staff. Everyone (reception, concierge, housekeeping, restaurant staff and porters/bellmen) was cheerful, smiling, accommodating and courteous. Most staff spoke basic English so communication is not much of an issue. Hotel is located in a central location, with easy access to taxis and app-based transportation service such as Grab. The Sule Pagoda is just a block away, and the Independence monument is right across the hotel. Lots of old, colonial buildings in the area. Convenience stores and local restaurants/cafes are nearby. 19th Street night market and Bogyoke market can be accessed by walking in 15-20 minutes. Rooms are spacious, clean and comfortable. All rooms are non-smoking, which is a major advantage to non-smokers like me and my mother. Food in the The Merchant restaurant (both dinner and breakfast buffets) as well as in-room dining tasted very good. We highly recommend this hotel to first-time travellers in Yangon.
Stayed 4 nights in Sep 2019
Response from The Management on 18 Sept 2019
Greetings from Pullman Yangon Centrepoint! Thank you for choosing at our hotel for your stay in Yangon and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from The Management on 14 Sept 2019
Greeting from Pullman Yangon Centrepoint Hotel! Thank you so much for your kind ratings. We hope your next visit will be as pleasant as the previous one. Yours sincerely The Management

8/10 Good

LEE KUENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little bit far to downtown
Stayed 2 nights in Aug 2019
Response from The Management on 7 Sept 2019
Greetings from Pullman Yangon Centrepoint! Thank you for choosing at our hotel for your stay in Yangon and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, The Management

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019
Response from The Management on 7 Sept 2019
Greetings from Pullman Yangon Centrepoint! Thank you for choosing at our hotel for your stay in Yangon and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, The Management

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern hotel near the Sule Pagoda. Staff was attentive and service was excellent. The room had a few issues but the staff rectified all the problems after being notified. The Italian restaurant on the second floor was first class. The gym was well equipped with the most modern equipment. Unfortunately, when I was using it the AC was not working properly. Despite minor hiccups, I highly recommend this hotel.
Stayed 3 nights in Aug 2019
Response from The Management on 7 Sept 2019
Greetings from Pullman Yangon Centrepoint! Thank you for choosing at our hotel for your stay in Yangon and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will inform to our Engineering Team for checking the AC. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, The Management

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from The Management on 7 Sept 2019
Greeting from Pullman Yangon Centrepoint Hotel! Thank you for taking the time to tell us about your experience at Pullman Yangon Centrepoint Hotel. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman Yangon Centrepoint Hotel, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Once again, please accept my sincere apologies and rest assured I will be following up with the concerned Hotel departments. Again, thank you for taking the time to voice your experience at our hotel; we hope to have the chance of hosting you again in order to provide the true Pullman service. Yours sincerely, The Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good internatiinal standard hotel in heart of downtown Yangon. Rooms were good size and had all the facilities you would expect in a standard room. Staff were all very pleasant and curtious and spoke good english. We used the hotel taxi service to collect us from the Highway Bus Station as we had travelled overnight by bus from Bagan. Probably not the usual place this hotel would expect to collect you from but after some initial issues finding us we were safely escorted to hotel in luxury and comfort with refreshment drinks ans towels and wifi access. We arrived at hotel at 8am and we had requested early check in if possible more out of hope than expectation so we were delighted to be informed that our room was available straight away when we checked in. We enjoyed the extensive breakfast at hotel but otherwise ate out. We also used the outside pool area on 2nd floor which was nice and had bar service available. Overall a good choice in downtown area.
Stayed 2 nights in Jul 2019
Response from Jagan Lacsher on 27 July 2019
Greetings from Pullman Yangon Centrepoint! Thank you for choosing at our hotel for your stay in Yangon and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, The Management

10/10 Excellent

Arick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful new modern hotel
This is a new modern clean hotel in the heart of downtown Yangon. The rooms are spacious and very clean with a great classy touch. The bed was extremely comfortable and we also enjoyed room service. The pool area was great although it was a windy day so we didn’t use it to it’s full potential. I would definitely recommend the Pullman whilst in Yangon though I doubt personally if I’d return to Yangon as there just isn’t much to tempt the tourist, which is a great shame. Service was exceptional.
Stayed 2 nights in Jul 2019
Response from Thiha on 8 July 2019
Dear Arick, Thank you so much for this amazing feedback! We're thrilled to know that you had a great stay with us. It will be our pleasure to welcome you back soon. Best Regards Thiha Quality Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge modern room Fabulous staff Delicious breakfast Central downtown location but a little busy/hectic outside and around that particular neighborhood for me
Stayed 6 nights in Jun 2019
Response from Grace on 3 July 2019
Dear Valued Guest, Thank you for your wonderful review. We are absolutely delighted to hear of your great experience with our hospitality service, Facilities, Our Merchant Restaurant and convenient location. We appreciate all the great comments and will share your positive feedback with the entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again very soon. Best Regards, Grace Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Thiha on 13 July 2019
Dear Valued Guest, Thank you so much for your kind ratings. We hope to welcome you back again very soon. Sincerely Thiha Quality Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Grace on 6 June 2019
Dear Valued Guest, Thanks for staying with us. We appreciate your kind rating! We look forward to welcoming you back in the near future. Warm regards, Grace Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Grace on 3 June 2019
Dear Valued Guest, Thank you so much for your kind rating. We hope to welcome you back again very soon. Best Regards, Grace Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was one of the best points about Yangon. Great service and high-quality amenities. I would highly recommend.
Stayed 3 nights in May 2019
Response from Grace on 23 May 2019
Dear Valued Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay. We will be looking forward to welcome you back in your next visit. Best Regards, Grace Assistant Guest Experience Manager

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will book again!
Great location. Room is clean and services were exceptional.
Stayed 4 nights in Apr 2019
Response from Grace on 4 May 2019
Dear Joanne, Much appreciated for your kind review. Hope to see you again very soon. Sincerely, Grace Assistant Guest Experience Manager

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True 5 stars hotel
True 5-stars hotel standard. Extremely friendly staffs. Everything is close to perfect......Cannot find anything to complain.
Stayed 4 nights in Mar 2019
Response from Basuki on 26 Mar 2019
Dear Eddie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Basuki Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fast and thorough. Facilities were new and generally excellent. We had a wonderful view of the Maha Bandula Park, and the hotel was extremely well situated generally. Counter Staff were responsive, helpful and provided good suggestions for where to go for food and entertainment. Special thanks to William for his advice!
Stayed 4 nights in Mar 2019
Response from Basuki on 19 Mar 2019
Dear Guest, Thank you so much for this amazing feedback! We're thrilled to know that you had a great stay with us. It will be our pleasure to welcome you back soon on your next visit to Yangon. Sincerely, Basuki Assistant Guest Experience Manager

10/10 Excellent

S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this hotel, great location and good breakfast
Stayed 3 nights in Mar 2019
Response from Basuki on 19 Mar 2019
Dear S H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Basuki Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Placed 2as not crowded and very helpful staff. Some staff's English was weak but that was not their fault
Stayed 4 nights in Feb 2019
Response from Basuki on 7 Mar 2019
Dear valued guest, Thank you for taking the time to share your feedback. Rest assured that the team has taken your feedback onboard to address. We hope to welcome you back to our hotel very soon! Sincerely, Basuki Assistant Guest Experience Manager

8/10 Good

Aylin, Suzhou, China

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely kind and they turned down my bed every evening without asking.
Stayed 4 nights in Feb 2019
Response from Basuki on 7 Mar 2019
Dear Aylin, Thank you for taking the time to share your experience with us. I am proud to read that your overall experience with us was great. At Pullman, we strive to provide exceptional service and I am glad that the team has achieved it. We hope to have a future opportunity to welcome you back again soon. Sincerely, Basuki Assistant Guest Experience Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Staffs are very helpful n polite. The hotel management make an effort to entertain to your request no matter what. The room is very spacious n nicely done with the Bathroom also...only is the mini item missing at the side of the toilet Bowl...A Biget Hand Flush.
Stayed 1 night in Jan 2019
Response from Basuki on 27 Feb 2019
Dear valued guest, Thank you for sharing your recent experience with us. I am delighted to know that your overall stay with us was very good and you have found many positive aspects of our hotel. Rest assured that the team has taken your feedback on board to address. Once again, thank you for choosing us and we are looking forward to welcome you back again in the near future. Sincerely, Basuki Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean property in the heart of the colonial area.
Stayed 2 nights in Feb 2019
Response from Basuki on 23 Feb 2019
Thank you so much for your review. Dear valued guest, It is always a pleasure to receive positive feedback. We are very fortunate to be in such a great location and it is fantastic that you enjoyed it so much. It will be our pleasure to welcome you back again in the near future. Sincerely, Basuki Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff manners...greet you in n out. Spacious Room. Bathroom...a wow...but a hiccup on the Biget at the toilet bowl... lol...there is none...so usage of toilet paper will be more....lol. OH.....they are really accommodating on the REQUEST of the guest...like checking IN n OUT early n late. They understand the GUEST IN-FLIGHT IN n OUT TIMING. Bfast Good...have a hard time to decide which to eat 1st. Waiting to stay there on my next trip over...
Stayed 2 nights in Feb 2019
Response from Basuki on 19 Feb 2019
Dear valued guest, Thank you so much for sharing your experience with us. I am thrilled to know that your stay with us was excellent and met your expectations. I will share your detailed feedback to my teams to keep up the good work. We will be looking forward to welcome you in your next visit. Sincerely, Basuki Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city centre, very convenient. Staff are very helpful. Room and amenities are in good condition.
Stayed 3 nights in Feb 2019
Response from Basuki on 12 Feb 2019
Dear valued guest, We very much appreciate your feedback regarding your stay at Pullman Yangon Centrepoint. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon. Sincerely, Basuki Assistant Guest Experience Manager

10/10 Excellent

Mirsad, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Pullman
Amazing hotel. Executive room is extremely spacious. Bathroom design is very well laid out. Hotel let us do late checkout which was very much appreciated as our flight was in the evening. Staff was very helpful and accomadating to any of our needs.
Stayed 1 night in Jan 2019
Response from Khin Thanda Kyaw on 31 Jan 2019
Dear Sir, Thank you very much for your kind feedback. We are very glad that you have enjoyed your stay with us. I will share your feedback with the team. Should you need further assistance please do not hesitate to contact us. Warm regards, Khin