Xiaoshan Hotels, Hangzhou

"Good stay"

"good room condition and service"

"Great hotel, "

"トランジットで利用。施設としては可もなく不可もなく。空港についてタクシーに乗ろうしたら近すぎて断られた。（運転手によるかもしれない）仕方なく歩いたら30分くらいかかってしまった。空港へ向かう時は無料シャトルバスが運行している。"

"Maybe could include a better bar's Service. Afternoon no Good Service."

"在服務台CHECK IN,找了5分鐘也找不到我的預訂,服務員竟然傾向問我是否有訂,講HOTEL.COM佢聽唔明(無培訓?) 最後她的另一位同事找到,她解釋說我打中文名字找不到,原來你是用英文預定(大哥身份證中國人都係中文英文,你還想有那種語言,中文無就好自然打英文啦).已經火火地 比訂金要我比3千,3千你唔係呀?總價住2晚先2千元,你要我比3千,得,如果係你公司規定我都會比,但你原因竟然係話而家未查到你比晒錢未,大哥比晒啦比埋信息你睇啦,你仲想點,你埋EMAIL你睇話金數已付,你都仲係要屈我2千,我問平時比幾錢,佢話1000,我就唔出聲,佢就係咁嬲我比2千,之後會退番比你,大哥我夠知啦,問題係唔憤氣嗎,點解我會比多D,我做錯咩?跟住佢有粒高級少少既人出來了解最後都係比左1千按金. 跟住入房,好激氣,收三個人錢,比二張床,用品全部二個人,火都來,之後朋友去廁所,個廁所都仲有尿未沖廁,仲要塞埋,毛巾一條都無,打電話叫服務台又三吹四請,打5,6次先送齊所有用品,都未講完,不過都唔想再講,簡直垃圾,賓館不如!!!!!如果評分係10分滿分,我會評負一千分!!"

"The hotel is perfect! Very close to the metro and a lot of food options around! The staff are very friendly. "

"Near airport, convenient, comfortable environment "

"Quiet location, about 30 minutes from high speed rail station and less from airport."

"Exceptional design! Staff could not do enough to help!! "

"The room is clean and comfy, breakfast is great. Most importantly, their staffs are nice and truly caring. They try to attend your every needs and wants, even if they might be out of their scope of work. Though the hotel may not be the closest to most attractions, its proximity to subway station and bus stations can definitely make it up."