The Sofitel Hangzhou Yingguan Hotel in Xiaoshan offers a welcoming atmosphere with thoughtful amenities. Enjoy the coffee shop, bar, and authentic Chinese restaurant. Relax at the indoor pool or rejuvenate at the spa. Visitors appreciate the helpful multilingual staff.
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
Airport shuttle fee: CNY 560 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: CNY 300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items, such as toothbrushes, combs, bath sponges, razors, and nail files are available on request.
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Does Sofitel Hangzhou Yingguan Hotel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Sofitel Hangzhou Yingguan Hotel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sofitel Hangzhou Yingguan Hotel on 5 June 2026 start from AU$177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sofitel Hangzhou Yingguan Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sofitel Hangzhou Yingguan Hotel?
Self-parking is free at this property.
What time is check-in at Sofitel Hangzhou Yingguan Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Sofitel Hangzhou Yingguan Hotel?
Checkout is at noon.
Does Sofitel Hangzhou Yingguan Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 560 per vehicle applies.
Where is Sofitel Hangzhou Yingguan Hotel located?
Located in Xiaoshan, this luxury hotel is 2.2 mi (3.5 km) from Qianjiang Century Park and 2.5 mi (4 km) from Hangzhou Olympic Sports Center. Crazy Appleland and Hangzhou City Planning Exhibition Hall are also within 6 miles (10 km). Jianshesan Road Station is 18 minutes by foot and Zhenning Road Station is 22 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is clean and room very comfortable. The staff was very cheerful and helpful. They took effort to help us with our Alipay issues and gave very good guidance to the areas around.
I had such wonderful days at this hotel.
The staff was very responsive and I was very satisfied with my trip.
Also, the breakfast and restaurant food were very delicious.
If I have a chance to go to Hangzhou again, I will use it again.
This is a great hotel. I plan to use again. Please fix the cables on the workout machine. Nice nightclub. Breakfast kitchen manager is an outstanding guy.
The hotel is nice and new. Close to a metro station. It has a weird smell that’s really not so pleasant. Breakfast has a lot of food but quality is just so so. Staff is not trained and were not really helpful when asked to suggest food foo spa’s nearby. Overall it’s just very average
Nous sommes partir par un equipe de 14 personnes. Tout l'equipe est content de la prestation et service hotel.
Nous avons certain demande en exception, Sofitel l'a tous accepte. Merci beaucoup pour Sofitel