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"Clean, inviting, comfy bed, "

"Great place. "

"Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule. "

"Parking safe. Last night Italian Buffet. Delicious "

"The rooms were spacious and spotless, staff were amazing with our toddler (they even called the room when we left his dummy in reception and brought it up for us). Nothing was too much trouble. Dinner at the brasserie was fantastic and breakfast was too. Would definitely stay again without the toddler to use the spa!"

"Had a wonderful time booked a junior sweet so relaxing bed very comfortable food was excellent overall could have stayed 2 nights but booked up stayed here twice now will definitely be back"

"Lovely big room, tastefully decorated. Clean room and bathroom. Quality toiletries and very comfy bed. All staff friendly and professional. Would stay again. "

"Didn't have breakfast. No alcohol available in the bar, general 'tiredness' of the property, especially the bar area and the entrance. Staff very friendly and helpful."

"Been many times, nice team and service, stunning area and old building while new part bran new rooms, excellent fitness center also. Ill say weakest after many dinners would be restaurant."