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"The family room was very spacious and clean. The bathroom had a bath and shower but the shower was useless not electric and had a slow flow. Beds the mattresses very soft and the Internet connection poor. The breakfast and bar facilities are good and all the staff are excellent. Parking was good and no additional fees which helped although we did have to pay for the leisure facilities extra and it was very busy in the morning so avoid these hours. Location of hotel is great short walk to the town."

"Super helpful and friendly staff"

"Stayed one night. The staff were wonderful and friendly. Property is a little aged and bathroom too small. "

"Very nice quiet comfortable room. Updated and well kept. Lovely breakfast options. Pub food ok but overpriced for offerings."

"Clean and friendly staff, property run down externally. Food was awful"

"We stayed in Room 1 dog friendly room and it was delightful. Lovely theming and comfortable stay. The hotel location is perfect in the heart of the town. Would definitely sty her again."

"Lovely place by the quay, very friendly attentive staff. Would definitely go back again."

"Room clean as usual, just one thing, the bathroom shower screen could do with a clean. Cooked breakfast was huge!! Good choice on the menu. Staff are very friendly and helpful. Went out of their way to help. Parking was ok. "

"Hotel was as described. Spacious, clean and staff were helpful. Ample car parking. Location was very good for Poole with a lot of the town within 15 minutes walk including the harbour."