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"Group booking issues with 2 rooms one had only boiling hot water in the shower the other freezing cold. Notified receptionist after first night of two - apathetic response ‘we report it but no one is in’ no apology no follow up 2 night stay no useable shower. Minor issue VIP booking no guests offered the 20% off food/drink….service continues to deteriorate. I mentioned following the 2 complaints on check out ‘Adna’ followed suit no apology barely an acknowledgement….."

"Good hotel good location!!"

"Nice clean room, excellent shower and large smart TV. Breakfast excellent. Very short distance from M1"

"Small room with no chair, no table, no tea making facilities, no wardrope. Feel like YMCA with your own room and own bathroom. Have to go down to receiption for hot water yo take medication. Staff is helpful. An econmocial hotel with min facilities. "

"Staff were ever so helpful, food at the pub (dinner) and breakfast had a good variety and generous portions. Would stay again and recommend. Only point I'd advice on upgrading is on accessibility access."

"Great place to stay, excellent food and very friendly staff, will definitely be back."

"Very convenient. Food is always very good and staff are amazing."

"From the moment we arrived the staff couldn’t do enough for us. They let us check in even though we were slightly early and they changed the room to a ground floor one so we didn’t have to climb the stairs. The room was perfect. Clean, spacious and welcoming. The staff in the restaurant were friendly and nothing was too much trouble. We felt spoilt. We had friends join us the first evening for a meal and they too were very impressed, Our friends live locally and had never been before but I am sure they will visit again . We had a very enjoyable stay and will be back."

"Lovely stay, wonderful friendly and helpful staff. Room was comfortable even if a little dated, would 100% stay again."