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"Food was OUTSTANDING, as was food service and hotel reception staff. Everyone was so accomodating and friendly. Room was comfortable, location very pretty. Would stay again."

"Customer service was amazing and really helpful. Food in the restaurant was top standard, rooms incredibly clean and spa was lovely. Definitely recommend"

"Lovely big room with fridge, kettle, coffee machine, safe, hairdryer, iron and ironing board. Two showers, hand held and waterfall."

"Room needed a little attention to walls...mattresses a little too firm otherwise fine for 1 nights stay."

"We didn't need parking as we walked to and from the airport, and we didn't have breakfast. The dining room was good as we didn't want to stay in the room any longer than we need to as it is tiny. It served it's purpose as we needed somewhere to stay for the night. The first room they assigned us was not possible for me to stay in as there was a terrible bathroom odor lingering."

"Air conditioning broke during night setting off an alarm which woke me up spoiling my nights sleep, which was reason for coming the day before my conference. Once i worked out what it wasand rang receptionstaff came and switched off air con unit. However, this meant room became uncomfortably warm. Disappointing given the price paid. Fely a partial refund should have been offered.it wasnt. Fish and chips nice in restaurant. However, hot breakfast items were not warm which was unfortunate.. "

"Clean room, Staff very welcoming "

"Nightmare trying to sort out any admin with them. Can't provide invoice, only hotel I have stayed at in last 3 years that can't. Don't use for business travel until they can sort it out."

"Breakfast was amazing. The view was great. I love a rooftop, and Sky restaurant is one of my favourites when I am in Birmingham, and to have breakfast there was such a treat. The hotel is one of the best I stayed in. Definitely will come back. "