Reef View Hotel

Photo gallery for Reef View Hotel

Primary image
On the beach, beach towels
On the beach, beach towels
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Reef View Hotel

Reef View Hotel

4.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
12 Resort Drive, Whitsundays, QLD, 4803

Explore the area

  • Popular LocationCatseye Beach1 min walk
  • Popular LocationWILD LIFE Hamilton Island4 min walk
  • AirportHamilton Island, QLD (HTI-Great Barrier Reef)3 min drive
  • Popular LocationWhitehaven Beach8 min drive

Choose dates to view prices

About this area

Whitsundays

Located in Whitsundays, Reef View Hotel is in the city centre and on the beach. Hamilton Island Marina and Passage Peak are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Whitehaven Beach and Molle Islands National Park. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Catseye Beach - 1 min walk
  • WILD LIFE Hamilton Island - 4 min walk
  • Hamilton Island Marina - 5 min drive
  • Whitehaven Beach - 8 min drive
  • Coral Cove - 9 min drive

Getting around

  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 3 min drive

Restaurants

  • Verandah Bar - 3 min walk
  • Sails - 3 min walk
  • Island Bar - 4 min walk
  • Ice Cream Parlour - 7 min walk
  • Marina Cafe - 7 min walk

About this property

Reef View Hotel

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Reef View Hotel's full-service spa.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

6 outdoor tennis courts and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa wumurdaylin has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Free PCR COVID-19 testing is available on site
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 7 AM to 6 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 3 kilometers
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: AUD 38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 18 holes of golf
  • 6 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Mini golf
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 45.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 38 per person (approximately)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 460 out of 996 reviews
5 - Excellent 46%
Rating 4 - Good. 375 out of 996 reviews
4 - Good 38%
Rating 3 - Okay. 115 out of 996 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 996 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 996 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and very comfortable room and bathroom. Great beds Unfortunately renovations at present, hence lots of construction and restaurant closed. Great feature is an arrival/departure lounge with lockers, showers etc-( no charges) very useful- one doesn't require a late check out
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good size rooms but need updating. furniture are bit old type.
Stayed 5 nights in May 2022

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is overrated. The front desk staff were not great. The building is run down and dirty. The morning buffet was uncivilized.
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family
Disliked: Cleanliness, staff & service
Great size room and are currently being updated. Friendly staff but unfortunately untrained. Housekeeping very poor and standards below average. The only thing replaced without asking were towels daily everything else you had to ask for. Food and beverage staff had no idea on customer service, stood around talking, never cleared tables, very limited cleaning and if it did happen continual cloth used on table, chairs etc. Very obvious staff had limited training, no one in charge to advise or show how to do their job. You were given the impression that they are so desperate for staff that they will take on any young person and obliviously with no experience or qualification. I have stayed at the Reef View Hotel on 3 previous occasions and never had any concerns. Hopefully standards will improve.
Stayed 5 nights in May 2022

2/5 Poor

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, we arrived to find that our booking had been cancelled. We were here for a 40th celebration with a group of friends. Some of our friends had to book alternate accommodation because this place was full. We had to wait in the lobby for over an hour while they tried to work out what happened. I was seriously stressed by this time and all of our friends had gone off to start the trip. They did find us a room, but I don’t think anyone understood the anguish this caused. Let alone how frustrating it was that some members of our group couldn’t stay here because they were fully booked. On top of that the resort is pretty understaffed. Waiting for drinks is a pretty serious job in itself. We are still waiting to hear exactly how this mishap happened.
Stayed 4 nights in Mar 2022