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InterContinental Hayman Island Resort, an IHG Hotel

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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of InterContinental Hayman Island Resort, an IHG Hotel

InterContinental Hayman Island Resort, an IHG Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Hayman Island, Whitsundays, QLD, 4801

Explore the area

  • AirportAirlie Beach, QLD (WSY-Whitsunday)5 min drive
  • Popular LocationDaydream Reef10 min drive
  • Popular LocationDaydream Beach10 min drive
  • Popular LocationSouth Molle Island Golf Course12 min drive

Choose dates to view prices

About this area

Whitsundays

Located in Whitsundays, InterContinental Hayman Island Resort, an IHG Hotel is in a national park and on the beach. Port of Airlie and Shute Harbour Jetty are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Coral Sea and Airlie Beach Lagoon. Discover the area's water adventures with jet skiing, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's quiet location.
Visit our Whitsundays travel guideOpens in a new window
Map

What's nearby

  • Daydream Reef - 10 min drive
  • Daydream Beach - 10 min drive
  • Boathaven Beach - 11 min drive
  • South Molle Island Golf Course - 12 min drive
  • Sandy Bay Beach - 12 min drive

About this property

InterContinental Hayman Island Resort, an IHG Hotel

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at InterContinental Hayman Island Resort, an IHG Hotel's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
InterContinental Hayman Island Resort, an IHG Hotel offers 166 air-conditioned accommodations, which are accessible via exterior corridors, and features iPads and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hayman Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Korean, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Restaurants on site

  • Pacific
  • Amici Trattoria
  • BamBam
  • Aqua
  • Bar 50

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Canoeing
  • Designer shops
  • Ecotours
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Motor-boating
  • Pilates classes
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Shopping
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Conference centre (205248 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Dock
  • Garden
  • Marina on site
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPad
  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Whitsundays
Whitsundays
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
Pool
Pool
5 star
5 star
Hotel
Hotel

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 150.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 210 per person (one-way)
  • Airport shuttle fee per child: AUD 110 (one-way), (from 4 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Island Resort, an IHG Hotel Hotel
InterContinental Hayman Island Resort, an IHG Hotel Whitsundays

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 38 out of 62 reviews
5 - Excellent 61%
Rating 4 - Good. 16 out of 62 reviews
4 - Good 26%
Rating 3 - Okay. 4 out of 62 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 62 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 62 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite and great service. Italian restaurant was amazing.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort! Hands down, the most amazing place I have stayed with exceptional customer service! Worth every cent and definitely a perfect choice for our Babymoon! ♥️
Stayed 4 nights in Jul 2022

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

General hotel information

Hotel locationWhitsundays
Star rating5 star property
Nearest airportAirlie Beach, QLD (WSY-Whitsunday
Nearby landmarksPort of Airlie, Airlie Beach Lagoon, Boathaven Beach