Check COVID-19 restrictions.

Find out moreOpens in new tab or window
See all properties

InterContinental Hayman Island Resort, an IHG Hotel

Photo gallery for InterContinental Hayman Island Resort, an IHG Hotel

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of InterContinental Hayman Island Resort, an IHG Hotel

InterContinental Hayman Island Resort, an IHG Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Hayman Island, Whitsundays, QLD

Choose dates to view prices

About this area

Whitsundays

Located in Whitsundays, InterContinental Hayman Island Resort, an IHG Hotel is in a national park and on the beach. Local points of interest include Coral Sea. Discover the area's water adventures with jet skiing, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's quiet location.
Map

Restaurants

  • Pacific — 1 min walk
  • Amici Trattoria — 1 min walk

About this property

InterContinental Hayman Island Resort, an IHG Hotel

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at InterContinental Hayman Island Resort, an IHG Hotel's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 166 soundproofed rooms feature free WiFi and iPads. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies or patios, pillowtop beds and sitting areas.
InterContinental Hayman Island Resort, an IHG Hotel offers 166 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPads and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hayman Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Canoeing
  • Designer shops
  • Ecotours
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Motor-boating
  • Pilates classes
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Shopping
  • Tennis
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Thai

Business services

  • Conference centre (205248 square feet of space)
  • Meeting rooms 15

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Dock
  • Garden
  • Marina on site
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPad
  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Whitsundays
Whitsundays
Business-friendly
Business-friendly
Hotel
Hotel
5 star
5 star
Guest rating 4+
Guest rating 4+
Pool
Pool
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 150.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 210 per person (one-way)
  • Airport shuttle fee per child: AUD 110 (one-way), (from 4 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Island Resort, an IHG Hotel Hotel
InterContinental Hayman Island Resort, an IHG Hotel Whitsundays

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 31 out of 53 reviews
5 - Excellent 58%
Rating 4 - Good. 16 out of 53 reviews
4 - Good 30%
Rating 3 - Okay. 4 out of 53 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 53 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 53 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.4/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a bucket list experience! Incredible resort, fantastic staff that go above and beyond. We swam everyday and it was in the middle of winter. Absolutely pristine environment. I am in love!
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and iconic location property. Amazing service. Bam Bam Restaurant needs to improve their food quality. Amici is amazing. Room air conditioning vents need to be cleaned regularly as mould grows on them. Bed mattress was too soft and sagging. We loved our stay and the beauty of Hayman Island!
Stayed 2 nights in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Insufficient staff. House keeping took all day before room was cleaned each day. Waiting staff in all dining rooms were totally inadequate with orders being forgotten and delays in serving. Fantastic place but needs some attention to many maintenance items
Stayed 6 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifil location and lovely resort. A special shout out to Danielle who looked after us several times. Her cheeriness, friendliness and courtesy made the stay even more special.
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place, very clean, the staff are amazing from getting off the plane to getting back on the plane. We travelled with a child and the baby sitting service was great with very friendly carers. Very relaxing and enjoyable holiday, well worth the money.
Stayed 5 nights in Apr 2021