Palm Bay Resort

Photo gallery for Palm Bay Resort

Primary image
On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
Outdoor pool, pool umbrellas, pool loungers

Overview of Palm Bay Resort

Palm Bay Resort

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Social distancing
  • Sheets and towels washed at 60°C
Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741

Explore the area

  • Popular LocationHeart Reef1 min walk
  • Popular LocationHamilton Island Golf Club1 min walk
  • Popular LocationPort of Airlie15 min drive
  • AirportProserpine, QLD (PPP-Whitsunday Coast)48 min drive

Choose dates to view prices

About this area

Whitsundays

Palm Bay Resort is located on the beach and in an area with great shopping. Passage Peak is a notable landmark, and the area's natural beauty can be seen at Palm Bay Beach and Airlie Beach Lagoon. Looking to get your feet wet? Snorkelling, fishing and swimming adventures can be found near the property.

What's nearby

  • Heart Reef - 1 min walk
  • Hamilton Island Golf Club - 1 min walk
  • Port of Airlie - 15 min drive
  • Airlie Beach Lagoon - 16 min drive
  • Boathaven Beach - 19 min drive

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 50 min drive

About this property

Palm Bay Resort

Beach spa retreat, walking distance from Palm Bay Beach
At Palm Bay Resort, hit the beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 bars/lounges. Weekly housekeeping is available.
Palm Bay Resort offers 25 accommodations with a safe and an iron/ironing board. Rooms open to balconies. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Bay Day Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages.

The spa is open selected days.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: AUD 15-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Archery
  • Canoeing
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Hot tub
  • Yoga classes

Family friendly

  • Corner/local shop
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Corner/local shop
  • Library
  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Thai
  • Spa open selected days

More

  • Beach towels
  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Mini fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Window screens

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; all guests older than 15 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 75 per person (one-way)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 105 out of 141 reviews
5 - Excellent 74%
Rating 4 - Good. 27 out of 141 reviews
4 - Good 19%
Rating 3 - Okay. 5 out of 141 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 141 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 141 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise!
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable resort. If you are after a tranquil, relaxing holiday, then this is the place to be. Excellent location facing west, so you get that unbelievable orange sunset. Food was great. However menu does become limited if you are there for a few days. Although I understand the restaraunt is quite new, as the resort used to be self catering. Amenities and equipment such as kayaks and paddle boards were great. However if you want to use their fishing rods or tennis gear I’d recommend bringing your own as they have been poorly maintained. If you want to book a spa and massage service I recommend you book that in before as spots fill very quickly. There also seemed to a shortage of staff that were unable to fulfil the spa duties. Despite this, it was a memorable stay, I took some breathtaking photographs and was able to fully relax. I hope to be back again!
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very relaxing property and felt like we were the only people there
Stayed 3 nights in Mar 2022