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"Beautiful hotel in a great location. Good breakfast and lovely spa facilities. The staff are all very friendly are helpful. Note: There are no parking facilities unless you want to pay £30 for valet off site parking. "

"The room was compact but lovely. I was dissapointed thay we had to pay extra for a swim. It does say that it is part of the spa but it is also is under hotels with pools "

"Clean, inviting, comfy bed, "

"Great place. "

"We were checked in to the wrong room but were given the option to move the next day. "

"Very good for our one night stay. Just a shame that you have to pay for parking in the hotel car park on top of the room price. "

"Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule. "

"Parking safe. Last night Italian Buffet. Delicious "

"Didn't have breakfast. No alcohol available in the bar, general 'tiredness' of the property, especially the bar area and the entrance. Staff very friendly and helpful."