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"Very nice hotel. We were unable to book a massage but we used the mineral pools. Very relaxing. Went back to the room and our tv didn’t work. They were unable to fix. It wasn’t that important, we were tired and had our phones. The big disappointment was our dinner. The dining area and bar was nice but we were very disappointed with our meals. We opted to leave early and not to eat breakfast there. "

"We went here after talking to the host about needing a place where there would be no fireworks for our very scared dog. He said he would discuss it with the only people that were within a mile of the property and ask them to not do fireworks. They did fireworks and they were only 50 yards from us!! The people at the house close by tried to make us feel bad earlier in the day because we didn’t want their 2 dogs at our place. They told us they had locked them in a camper after we asked them to...

"We never got to stay at the hotel. They called us in the way there and cancelled our weekend due to a ‘ room emergency’. Then we began a nightmare of calls trying to get our refund being bounced between Expedia who told us to call VBRO who would promptly tell us to call Expedia. What a nightmare! I’m still waiting for the hotel GM to return my calls. "