Spa Hotels & Resorts in Westbury from AU$241

"Tudo perfeito ❤️"

"Clean room, staff was great, ac worked well, beds comfortable and bathrooms did "

"I recently stayed at the Lotte Hotel New York for a girls trip, and unfortunately, the experience was far from what we expected. This hotel came highly recommended by a family member who frequently stays at both the Seattle and New York locations, so we went in with pretty high expectations. Right from the start, there were issues with the room. The shower wasn’t properly draining, which made it inconvenient to use, and to make matters worse, the shower head was malfunctioning and spraying water in an uncontrolled way. It made what should have been a simple, relaxing experience frustrating instead. The most concerning part of our stay, however, was when security attempted to enter our room unannounced. Thankfully, they were unable to get in due to the safety hatch on the door, but the situation was unsettling and unacceptable. When we brought this to the attention of the hotel staff, they showed little interest in addressing the seriousness of the issue. We were told someone would follow up with us, but no one ever did. Overall, the lack of responsiveness and concern from the staff, combined with the maintenance issues and the alarming security incident, left us extremely disappointed. We will not be staying here again in the future "

"Room was not ready upon arrival but was offered free breakfast. Breakfast is prepacked (juice, water, yogurt, banana, and choice of bread). The room was visually clean but mattress was dirty and stained. The bathroom is not girl friendly. Cheap toiletries, and cheap in room refreshments. Worst of all, there seems to be rats, and they kept us up all night trying to break something!! I would not stay here again. "

"Staff very polite and helpful especially the gentlemen at the front door "

"Very good "

"Great stay at Hotel 57. Convenient to Lenox Hill hospital and plenty of places to eat around."