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"Great staff, comfortable hotel "

"Zeke was extremely courteous and helpful during check in. The room cleanliness was less than stellar. The mattress was stained oretty bad, crumbs o. The carpet, lipstick on a hand towel and water pooling in the heater. Included breakfast was a waffle iron with waffle batter, yogurt, bread and bagels. Hardly anything decent to even make a good continental breakfast. Hotel is under construction with dust and debris all through the hallways and no access to the weight room. Lastly the snow that fell overnight was not shovelled in the morning leaving a slippery sidewalk and pathway to our car. Overall this hotel was less than stellar even for a one night stay. "

"Friendly helpful staff.Excellent room condition. "

"I would definitely stay here again. "

"New spacious "

"Everything was clean, staff friendly , convenient location"

"I checked out 3 minutes after arriving. I was suppose to get refunded because I never officially checked in. This property should be removed from your list. Very unsafe with loitering and unkept. How do I go about securing my refund? I was told it would be automatically generated since I was there less than 15 minutes "

"Hot tub and pool smelled strongly of chlorine. Hit tub and pool hours are less than ideal. AC in the room didn’t sound great. Breakfast was the same both days (pancakes, scrambled eggs, sausage links). It was ok, but nothing to write home about. The blueberry syrup was good!"

"I love the large sized rooms and proximity to Syracuse Campus. "