West Street - River Street Hotels, Boston

"Accessible and very nice hotel."

"Omni was such an incredible place to stay for our first time in Boston! It’s a huge property with several restaurant and bar options and is well decorated and maintained. The vibe in the lobby area was happening and we appreciated the free drink tickets that were given to us at check-in. The bartender was super sweet, the coffee and treats at the coffee shop were yummy, and the food at the restaurant we ordered in from was very good. Our room was one of the best ones we have ever stayed in! Tons of space with a large, well equipped bathroom and large tub where I soaked the day away. The bed was so comfortable as well! I will definitely stay here again!"

"Enjoyed our stay very much. Everyone that worked at the hotel helpful. Room was a little small but very clean. Housekeeping services - outstanding. My only complaint was about the pillows. Asked for foam instead of feather and the foam pillows were terrible!!!!! Buy some new ones. Also, location can’t be beat!!"

"Great "

"A beautiful and pristine hotel. All staff were professional, welcoming, and organised. The hotel is really well located. The house toiletries are gorgeous and high quality. The breakfast was delish. Thank you for having us."

"Good location, friendly staff, good value "

"The room was spacious, clean, with lots of lighting and nice temperature. The property location was ideal for walking to historical areas, tourist amenities (like bus tours, aquarium, ferry to surrounding areas - like Salem), eateries and shopping. The bathroom was small but nicely updated (loved the shower and water temps). Some in-room coffee would've been nice."

"The rooms were very clean and the staff was amazing."

"Was located in a good spot for our viewing for Boston. Nice room and nice hotel"