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"We arrived early and we were kindly allowed use of the spa, pools, sauna and steam room. Service is second to none. We would have liked to have eaten at Sean Rankin’s restaurant but, unfortunately there was a wedding being held there. Our meal in Fletchers was very good. Our (cosy) room was on the top floor but next to the lift, which was fortunate. Everything was spotless and the bed was extremely comfortable. Very efficient room service. "

"I made a last minute booking, and was most grateful for a clean and comfortable room for one night after a change to my original plans. Many thanks. "

"Lovely deluxe room with balcony and views over the grounds and river Tees, at a very reasonable price. The bar seemed short-staffed, leading to having to wait a while for service sometimes (not a reflection on the staff themselves, who were helpful and efficient)."

"Was allowed yo check in early then we could get on with our day.The room was lovely and very clean. The breakfast hamper was amazing everything in it was fresh and well presented."

"Excellent "

"Friendly staff in the bar and restaurant. Excellent food and great location. "

"Very clean and comfortable room. Great bed, quiet area. Excellent breakfast. Short walk into town. I liked the option of not having the room serviced and receiving a free drink! The lift was a bit dodgy - very slow. Enjoyed my stay."

"set a timer for food critic and travel just to taste the food in all these facilities. I find this above average. It was a very pleasant day."

"Loved this hotel, friendly staff and ideal location for us"