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"We had a fantastic weekend at Doubletree by Hilton celebrating a special anniversary. They went out of their way to ensure our stay was memorable by providing an upgrade, a personalised card, complimentary ‘treat’ snacks, a charming arrangement of ‘swan’ towels and petals, and a late checkout. (Even the standard checkout time is great.) The room was fabulous - spacious and tastefully decorated - and we loved the bathroom, too, including the wonderful Crabtree and Evelyn products. The bed was really comfy and the pillows to die for. Breakfast was delicious and we especially liked the variety of healthy drink options, including the berry fruit immunity drink and the cucumber and herb detox water. The reception staff suggested we might like to invite our Wgtn-based daughter to join us for breakfast at the discounted rate, which was lovely, as we wouldn’t have thought to ask. Doubletree is in a great location. Parking is easy and affordable, and in the same building. We walked to Cuba Street for dinner in the evening and stepped out into Lambton Quay in the morning for some shopping. Overall, we had a really relaxing weekend in this character-filled hotel. The reception staff were amazing and made us feel special, as did the restaurant team. Looking forward to our next visit already."

"Absolutely lovely staff and so accommodating and comfortable "

"Fantastic, friendly, helpful staff. "

"Love the area. Hotel is clean and very nice staffs."

"Overall the hotel stay was excellent and the bed was very comfortable and clean. "

"Good experience in city life. "

"Good fast check in and service for a very last minute booking. "

"Good place to stay very handy being based in the airport"

"This hotel is gorgeous from the second you walk in. Reception staff were friendly and helpful, parking was secure and easy to navigate. We got a basic queen room and it was very cosy (small) so not ideal for more than one night. Room was beautifully decorated and the bed was super comfy. Breakfast was continental but nice. "