Hallmark Hotels in Warrington

"Great hotel. Gave us an upgrade as I’m a member. Room clean food good "

"The staff went above and beyond to be helpful. I’ve stayed in most of the hotels at Manchester Airport, and this is easily the best. "

"Very big room"

"Staff were very welcoming & helpful at check-in and throughout our stay. Our room was clean and comfortable. The overall atmosphere of the place was great, as were the amenities. Breakfast was nice, plenty of choice, I appreciated there being vegetarian options. We would recommend this place."

"Great place to stay. Good breakfast. Helpful staff. Nice room. "

"Didn’t have breakfast due to an early flight but hotel was very clean and modern. Car park having works done so had a bit of a walk with cases to reception. "

"Very friendly and helpful staff, superb nights sleep"

"Excellent Clean Rooms. "

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."