Always a great place to stay, staff are very friendly and helpful.
Jackie in the restaurant is super efficient, well organised and dedicated to everyone's needs.
Always a great place to stay, staff are very friendly and helpful.
Jackie in the restaurant is super efficient, well organised and dedicated to everyone's needs.
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
Stunning appartment. Luxurious, totally comfortable beds. Spectacular views of Sydney City, Parramatta River. 10 minute walk from transport interchange. Modern, beautiful bathrooms. Everything we wanted. Wish we could have stayed longer. The air conditioning needs servicing and cleaning needs a tiny bit more attention to detail.
Stunning appartment. Luxurious, totally comfortable beds. Spectacular views of Sydney City, Parramatta River. 10 minute walk from transport interchange. Modern, beautiful bathrooms. Everything we wanted. Wish we could have stayed longer. The air conditioning needs servicing and cleaning needs a tiny bit more attention to detail.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
A great place to stay, wonderful staff, food and services. We caught the bus 200m away straight into QVB and again back out in the afternoon and then relaxed by the pool and in the outdoor lounges. We will defiantly stay again 😊
A great place to stay, wonderful staff, food and services. We caught the bus 200m away straight into QVB and again back out in the afternoon and then relaxed by the pool and in the outdoor lounges. We will defiantly stay again 😊
Anonymous traveller
Reviewed January 11, 2020Reviewed January 11, 2020
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
Lovely hotel with excellent facilities and very helpful staff. Perfect location right next to the beach and shopping and a few minutes walk to the ferry.
Will be back!
Lovely hotel with excellent facilities and very helpful staff. Perfect location right next to the beach and shopping and a few minutes walk to the ferry.
Will be back!
The property is in a convenient location. It was excellent to be able to eat at the hotel and not have to go out to eat.
The staff were very good and the view of the Sydney Harbour Bridge from the dining room is amazing.
The property is in a convenient location. It was excellent to be able to eat at the hotel and not have to go out to eat.
The staff were very good and the view of the Sydney Harbour Bridge from the dining room is amazing.
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
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