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Citadines Connect Sydney Airport

Photo gallery for Citadines Connect Sydney Airport

Lobby
Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Citadines Connect Sydney Airport

VIP Access
UNESCO Sustainable Travel Pledge

Citadines Connect Sydney Airport

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
121 Baxter Road, Mascot, NSW, 2020

Explore the area

  • Popular LocationMeriton Retail Precinct Mascot Central13 min walk
  • Popular LocationManly Scenic Walkway3 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)5 min drive
  • Popular LocationManhattan Superbowl6 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Sydney

In the suburbs, Citadines Connect Sydney Airport is in Mascot, a neighbourhood in Sydney with great airport proximity. Shoppers can visit Marrickville Metro, while everyone can enjoy the natural beauty of Sydney Park and Cahill Park. Looking to enjoy an event or a game while in town? See what's happening at Sydney Cricket Ground or Sydney Olympic Park Athletic Centre.
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Map

What's nearby

  • Meriton Retail Precinct Mascot Central - 13 min walk
  • Manly Scenic Walkway - 3 min drive
  • Lakes Golf Club - 4 min drive
  • Manhattan Superbowl - 6 min drive
  • Sydney Park - 9 min drive

Getting around

  • Sydney St Peters Station - 5 min drive
  • Domestic Airport Station - 12 min walk
  • Sydney Airport (SYD) - 5 min drive

Restaurants

  • Bogota Coffee - 10 min walk
  • Boom Sushi - 11 min walk
  • Hong Ha - 11 min walk
  • Project 3 IT - 11 min walk
  • Zia Pina Pizzeria - 11 min walk

About this property

Citadines Connect Sydney Airport

Eco-friendly Sydney hotel in Mascot, near Sydney Park
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Citadines Connect Sydney Airport offers 150 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Hindi, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 25.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Local cuisine breakfast available for a fee daily 6:00 AM–noon: AUD 4.50-19 per person
  • 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Penthouse Grab & Go

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (753 square feet)
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 55 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Breakfast fee: between AUD 4.50 and AUD 19 per person (approximately)
  • Airport shuttle fee: AUD 10 per person
  • Airport shuttle fee per child: AUD 10
  • Covered self-parking fee: AUD 25.00 per night (in/out privileges)
  • Pet fee: AUD 55 per accommodation, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Felix Hotel Mascot
Citadines Connect Sydney Airport Hotel Mascot
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Felix Hotel
Citadines Connect Sydney
Citadines Connect Sydney
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Citadines Connect Sydney Airport Hotel Mascot

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 691 out of 1004 reviews
5 - Excellent 69%
Rating 4 - Good. 257 out of 1004 reviews
4 - Good 26%
Rating 3 - Okay. 31 out of 1004 reviews
3 - Okay 3%
Rating 2 - Poor. 15 out of 1004 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 1004 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but the hotel food options were a bit expensive
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, great location for those in transit. Clean and comfortable- and great value for money.
Stayed 1 night in Jul 2022

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is my go to place when I need to stay somewhere close to Newtown or if I need to go to the airport I think I have spent at least 30 nights here since it opened but a incident over the past weekend has really soured my thoughts on weather I should continue staying here. At check in I asked what time check out was . When the staff member said 10am I asked if I could get a late check out to 11am The staff member said sure for a extra $20 When I mentioned that I was a Expedia gold member and that my booking stated I had a a VIP benefit of late checkout they tried to deny it saying there was nothing on their system to say that. I literally had to pull my Expedia booking up and show them where it shown the benefit. After consultation with 3 additional staff members they finally agreed to 10.30am checkout When I sarcastically stated that the room was available to 11am a few mins ago for a fee but now there wasn’t a fee it was only available to 10.30am all they could do is stare at me blankly and agree Great way to start a stay here Maybe management should stop training staff to spend all the check in process trying to upsell every feature of the hotel like parking and airport transfers And focus more on meeting obligations of commercial agreements you have in place with the likes of Expedia (Room upgrade, it was on my my booking ,didn’t get one) In the meantime , I think it might be time to try other hotels in the area, there is at least 20 to choose
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice of hotel for an early morning flight. Easy checkin, lovely rooftop bar with gas fire, complimentary drinks and although TV didn’t work we were given free shuttle bus transfer in lieu. Would definately recommend.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, the property was good. But shower overflowed onto bathroom floor (drainage problem). Unable to turn the TV on (either remote, or on TV itself).
Stayed 1 night in Jul 2022