Search Palaces in Waiotapu

"Hotel has great location but needs some updating and repair. Carpets are old and dirty looking. Furniture in rooms are old and basic. Toilet did not work well. Bedroom walks not well insulated. The elevators were small and slow. Only 2 of 3 elevators were working. It often took 10 minutes to get up or down"

"Pool was a hit with the kids. Rooms are basic but clean, plenty of towels and comfy beds. I would stay here again."

"Such a cool, old place. Staff was great, antique phone actually worked, decor was authentic and the common areas well decorated and comfortable. "

"Travelled with family and stayed in two Lakeside chalets for 4 nights. Had a most enjoyable time together. Good amenities and well appointed units with Lots of activities for the children. Friendly and helpful staff. Highly recommended for families and group holidays!"

"Laundry service was great."

"Room needs updating and pool area"

"Manky hotel needing a serious upgrade! Got ‘upgraded’ to a room that overlooked a pile of weeds instead of the race course. Shower was mouldy & the bath out on the veranda is very odd. Never trust the photos online. "

"This is a wonderful place with a lot of amenities. Though with kids playing miniature golf and yelling around the pool — all in the central area — it can be noisy in the rooms."

"I paid $350 USD for one night, and it feels more like a motel than a hotel. I stayed in room 18 on the second floor, and there’s no elevator, so you have to carry your heavy luggage up the stairs. The carpet feels dirty, and at 12:00 am there’s a lot of noise coming from the bar next door—we can’t sleep. When I called reception, I was told to be patient. If you’re looking for a good night’s sleep after a long day, I’d recommend staying somewhere else. I believe the hotel should clearly disclose the nighttime noise, as they are well aware of the issue and I’m clearly not the first guest to complain. The hotel blamed the noise on a holiday evening—but it seems like a constant issue rather than a one-time occurrence."