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"Hotel was so hot boiling hot temperature eating area including all Bedroom Rooms requested fan for cooling down in the room but that still didint help Then we was kept up all night from 1230 am through till 4.30am we had noises like pipes rumbling and pipes being filled including loud filling noises and smell above in room. Contacted reception and all they said was please contact duty manager in the morning. "

"Excellent stay. Second time in this hotel and just as we remembered - good value friendly staff and very nice food"

"The room was slightly stuffy and couldn’t change the air con settings very easily. Other than that everything was spotless, the staff were helpful the lady who booked us in was great and ordered me a taxi for a specified time. A very pleasant stay."

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"

"Perfectly nice all round."

"Airport very close. Nice pool with sauna, steam room and hot tub. Very friendly, hardworking staff, finished off with an amazing breakfast. "

"No information on WiFi in room, but it was available. Staff pleasant and room clean. Hotel a little tired in places. Breakfast expensive so ate out. Noisy building work going on, could maybe have offered some sort of compensation, drink or breakfast perhaps. Also water in room, but unclear if this was complimentary or chargeable. Excellent location"

"A very pleasant stay. The staff so friendly and hospitable. The food (breakfast & main meals) really good. Would stay again if back in the area"

"The spa was inviting and the staff very good. Made to feel comfortable and the treatment was great. The pool area was okay and while we did enjoy it we just feel it lacked an intimate atmosphere as was a gym club. Definitely could have done with either drinks service for guests or a bar. However we enjoyed our stay and would go again "