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"First impressions - matters. After checking in online, I got a message my room was ready. I tried to check in at 14:40 - to be told that they charge me £20 to release the room before 16:00 hrs (not mentioned in the ’room ready’ message. This left a bitter taste for the whole hotel experience. Shame as location, pool, sauna and breakfast really was excellent."

"Staff are really polite and welcoming. Rooms are compact and weren’t properly cleaned during stay eg used tea bags left and not cleared. Breakfast is excellent although very crowded. Good location and lovely restaurant and bar within hotel. Quite expensive and probably better value in other hotels in area. "

"Very central and good transport links. Uber to and from airport affordable too."

"Okayish location, fairly central. Parking a nightmare"

"Really helpful and friendly staff from check in to check out. Efficient help with parking on arrival. Very well located inside the central station, making tourism, shopping and travel easier. "

"Room was good. Bad breakfast was very crowded and the service at the reception was unfriendly and rude."

"Everything "

"Centrally located, with easy access to the central tram station. Great hotel with good service, food and amenities. Will definitely stay here again."

"Spacious room with a good view"