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Jacy'z Hotel & Resort

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Luxury
5.0 star property
9.2

Wonderful

Modern elegance in vibrant Gothenburg retreat

Stylish interiors and a hip atmosphere define this Gothenburg retreat, offering a unique blend of modern design and vibrant energy. Delight in the sensational Friday night pool club, savour breakfast with stunning views, and explore an amazing selection of restaurants.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$220
includes taxes & fees
21 June - 22 June
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About this property

Jacy'z Hotel & Resort

  • Luxury hotel near Liseberg Amusement Park
  • Nya Ullevi Stadium is located near Jacy'z Hotel & Resort, which provides a free breakfast buffet, dry cleaning/laundry services and 4 bars. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business centre.
  • You'll also enjoy perks such as:
    • 2 indoor pools and a seasonal outdoor pool, along with sunloungers
    • Self-parking (surcharge), an electric car charging station and smoke-free property
    • A billiards/pool table, concierge services and ping pong
    • A front desk safe, a lift and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 233 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as late-night room service and free WiFi.
  • Extra amenities include:
    • Rainfall showers, free toiletries and hairdryers
    • Wardrobes/cupboards, heating and daily housekeeping

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  • Air-conditioning
9.2 out of 10, Wonderful, 4,470 reviews
The price is AU$189
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 300 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered self-parking fee: SEK 350 per day (in/out privileges)
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from 02 July to 05 August
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Jacy'z Hotel & Resort have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

How much does it cost to stay at Jacy'z Hotel & Resort?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Jacy'z Hotel & Resort on 21 June 2026 start from AU$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jacy'z Hotel & Resort pet-friendly?

Yes, Jacy'z Hotel & Resort allows dogs (limit 1 total). There's a fee of SEK 300 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Jacy'z Hotel & Resort?

Self-parking is available for SEK 350 per day.

What time is check-in at Jacy'z Hotel & Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Jacy'z Hotel & Resort?

Checkout is at 10:00 AM.

Where is Jacy'z Hotel & Resort located?

Located in Centrum, this luxury hotel is within a 15-minute walk of Nya Ullevi Stadium and Liseberg Amusement Park. Valhalla Swimming Hall and Swedish Exhibition and Congress Centre are also within 15 minutes. Ullevi Södra Tram Stop is 8 minutes by foot and Ullevi Norra Tram Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1837 out of 2509 reviews
Rating 8 - Good. 440 out of 2509 reviews
Rating 6 - Okay. 132 out of 2509 reviews
Rating 4 - Poor. 46 out of 2509 reviews
Rating 2 - Terrible. 54 out of 2509 reviews

Reviews

Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere made hotel seem as world in itself. Great pools with views and great vibes during the night session at the pools.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfy pillows. Staff were very friendly and helpful. Hotel itself was very spacious and had lots to do, but the room was smaller than it looked online. The breakfast was fresh with average amount to choose from. Overall good and would go back again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Buon Kiong

Liked: Cleanliness, staff & service, amenities
Nice relaxation common area, well equipped gym, good breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent one! Very good hotel with nice and live atmosphere. Breakfast is perfect! Suggest to take medium or large room. The small one is little bit tiny.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Really nice and comfortable!!👍😉👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Siavash

Liked: Cleanliness, staff & service, amenities
Very nice place for relaxing and spending time. Very clean and I experienced an awesome vibe.
Pool club+ spa
Room
Pool club
Pool club
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

larsen Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, nice clean conditions, will stay again for sure
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, property conditions & facilities
Had an amazing stay and time at Jacy’z. I Would highly recommend it to anyone needing a break, didn’t even need to leave the hotel as it had everything. Taha at reception made the stay exceptional and honestly, I’m already looking to come back! Amazing service provided by Taha and Jacy’z would not be Jacy’z without him.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shaena

Liked: Cleanliness, staff & service, amenities
From check in to last day it was impeccable, staff where so kind and helpful, rooms where beautiful, spotlessly clean and so aesthetic, the spa was insane, if you do anything, just go do this spa, absolutely incredible! The pools/saunas/atmosphere/staff/food/drinks everything was just incredible!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay there again

Very nice stay. Hotel really surprised me positively. Great atmosphere, nice room, great dinner at the Asian restaurant and - for hotel standard - good gym.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless, and the bed was incredibly comfortable and spacious. The spa was wonderfully relaxing and enjoyable — I only wish they offered treatments as well. The staff were exceptionally helpful and polite, making the stay even more pleasant. Overall, I absolutely loved my time here!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defo stay again!

Everything was amazing. So many bars and restaurants in one place. Indoor and outdoor pools. Relaxation areas.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Samina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, staff are very kind and attentive. Bar staff however wanted to charge me for water but I got it free from the restaurant. Breakfast didn’t have many warm options. The hotel itself is beautiful with many things to do. The rooms and lobby area are clean. Overall the stay was fantastic
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
Nicest hotel I’ve ever stayed in. Absolutely stunning architecture on the exterior, interior design is something out of a movie - just exceptionally nice. Flawlessly clean, most comfortable bed I’ve ever slept in, staff was beyond nice. AND it’s not that expensive. This is a 5 star level hotel for the price of a less than desirable hotel back in the states. Info indicates it may be walking distance to the main part of the city - it is not. But you can walk for 10 minutes and hop on the tram very easily. Overall an amazing experience.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified

8/10 Good

RodneyDaniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, amenities
Super nice!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Heroine

Liked: Cleanliness, staff & service, amenities
Wonderful place
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Andrea

Disliked: Staff & service, amenities
They claim to be a 5 star hotel but not even remotely close to a 5 star . ( except prices maybe) It resembles the vibe of Soho House just open to the public. The spa access is by time slots! 😳 the room has no phone ( an emergency??) no toiletries or amenities or even a leaflet in the room.... and the list could go on. Definitely not recommended.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025
Verified

8/10 Good

Telita

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is lovely, smells nice, rooms are clean with great views! Comfortable bedding, lovely spa access. Overall clean hotel! The only reasons why I gave it 4 stars; there was no water in the rooms, plenty of mini bar opens though… the hot breakfast options was ok, cold mostly, not much to choose from and were exactly the same. The steak with the spa lunch was cold too. Otherwise, great hotel, nice 20-25 min walk into central with all the shops, cafes and restaurants.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Check in was a bit disorganised, I'd written to ask for a twin room as it wasn't clear if it was possible on the booking and no one had responded ( although they did after I'd checked in) when I checked in I was told no problem, but the room wasn't ready. When we went back there wasn't a twin ro available and we had to down grade to a black room with no windows to get one, but didn't get a discount. You can use only use the pool area to wait if they aren't full with bookings, we went upstairs for dinner and told we couldn't stay for dinner as they were full. I just think once you book, they should send you a request list to book everythhig so you know.
Stayed 1 night in May 2026
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, amenities
V
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, amenities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

tommie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent rum
Stayed 1 night in Dec 2025