Vila Pantanal Hotels, Belo Horizonte

"Great"

"Friendly multilingual staff, safe and secure. Restaurant was delicious. Breakfast options very good."

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"O hotel possui ótima localização, próximo a transporte público, farmácias e outros serviços, o que torna a estadia bastante conveniente. O custo-benefício é bom, principalmente por incluir café da manhã. No meu caso, o quarto apresentou um problema inicial: a janela não trancava, mas foi consertada rapidamente. O atendimento na recepção variou — a funcionária que me atendeu pela manhã foi um pouco ríspida, mas as demais foram muito prestativas, oferecendo ótimas orientações sobre os pontos turísticos da cidade. O café da manhã é excelente, com variedade e equipe bastante atenciosa. Já o quarto tem alguns pontos a melhorar: o travesseiro era muito alto e duro, e as camas de solteiro um pouco estreitas. Em resumo, é uma boa opção para quem busca preço acessível, boa localização e praticidade em uma estadia curta."

"Great value! Staff are courteous. Location was very ideal considering the city had a street festival in the day we stayed. Definitely coming back!"

"the hotel is well located"

"Excellent hotel! Been there twice, will go there again!"

"Amazing stuff , quite , didn’t like much the washroom it it didn’t bother me , I’ll stay there again if i go to belo Horizonte . "

"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "