Outdoor pool, pool loungers
Check availability

Reviews of Laotel Vientiane

3.5 out of 5
Laotel Vientiane
Unit 10, Samsenthai Road, P.O. Box 585, Vientiane, Vientiane

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 7 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Nice pool and breakfast was good. The pool was closed 2 of our three days for functions. Also very poor water pressure in rooms. Almost impossible to shower.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bhojraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good property. One of the nights of our stay, they had the President's dinner going on.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!
Stayed 1 night in Jan 2024

8/10 Good

Xay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Keng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good budget hotel that’s close to airport and the riverfront where the action is.
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. convenient to walk around Nice staff. Good breakfast and nice pool
Stayed 2 nights in Dec 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Billy on 29 Sept 2023
Dear Bruce, Thank you very much We really appreciate for your rating. Best regards, Laotel Team

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service
Good hotel for the price paid
Good hotel for the price paid. Nice gym and pool
Stayed 5 nights in Aug 2023
Response from Billy on 29 Sept 2023
Dear Melanie, Thank you very much for your review. Our guest's review is always important for us. Best regards, Laotel Team

2/10 Terrible

Adam L

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible avoid at all cost
Horrible hotel. The power was out when we went to check in. They purposely didn’t tell us it was out until a minute after check in. We went to the room it was over 100 degrees. Mosquitoes everywhere. We asked to cancel our booking. The manager fought hard with us and finally agreed. Then we left to another hotel. The crown plaza. Another $50 but way better hotel. Then hotels.com called the hotel who said the power was back come check in at 11pm and they wouldn’t refund the cost. I disputed the charge with my credit card with all the proof the hotel had no power including and email they sent to me. I got the money back. This hotel is old and dirty. The manager is money hungry and doesn’t care about the guest. Avoid this place!
Stayed 1 night in Apr 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Antonio Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price for small room, nice clean bedsheets and towels, aircon, mattress ok, basic toiletries kit, 1,000 pesos deposit, unlimited bottle-water, no wardrobe; no bedside lamp our table. Large local breakfast if included in your deal, flat screen TV with a dozen local channels, hot water for hot drinks, efficient and clean WC and hot/cold shower, quite narrow street 50 meters from main 8-line road, few minutes’ walk to 7/11, Dunkin Doughnuts, simple local eaters and small fruit & veggies shops, nice reasonable eater exactly next door, no walking distance supermarkets or mall, area not particular nice for walks, late check-out for small fee, efficient 24 hour English reception, small common lounge. But no electric plugs near the bed,

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a nice place to stay. Walking distance to the Mekone river, massege, stores, etc. Door service to pickup or handle your bags. Food was great, pool a bit cold but very clean.

10/10 Excellent

Sandra

Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, hotel has an old world charm to it. Was very quiet when I stayed, I have booked another night at the end of my trip. Highly recommend as a mid range option.

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, staff & service
Good:. The staff is very friendly to include the front desk and housekeeping. The both did wonderful jobs taking care of our stay. The breakfast was decent. The property was very nice. Bad:. Rooms are pretty old. I had to change rooms because the mattress was very bad. There isn't any power outlets near the bed to plug in your devices to charge. I had to charge my phone near the bathroom. The internet isn't very fast but fast enough to do email. The TV has limited channels.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older French Colonial Hotel, beautiful, super clean, staff was very helpful, kind, over the top polite, has a lot of amenities, gym, bar, restaurant, the pool was amazing. The overall cleanliness of the Hotel was incredible impossible to believe spotless. Walking distance to the Mekong bars, riverside BBQ, Atms, nice live music venue right next to the Hotel Marktwo Bar. Great Price.
Stayed 5 nights in Jul 2022

8/10 Good

Ken, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large older hotel. Great tv, good wifi, good cook to order breakfast. Comfortable. Lots of hot water
Stayed 1 night in Mar 2020

6/10 Okay

Nobuhiko

Liked: Cleanliness, staff & service
Disliked: Room comfort
お湯が途中で水になる。 携帯の充電が止まるなどした。
Stayed 2 nights in Jan 2024

4/10 Poor

DAIZOH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1番の難点は、近所にあるライブ会場からの騒音がうるさ過ぎて寝られないことです。 週末の夜は、夜中の3時ごろまで、ドンチャン騒ぎで、気が狂いそうになります ホテルは、ライブ会場に苦情を入れるべきです
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal gelegen zwischen Flughafen und Stadt. Das Hotel hat einen schönen Swimmingpool, ein Fitnesscenter und das späte Nachtessen im Restaurant war gut.

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut gelegen, Nähe Flughafen und Zentrum. Schöner Swimmingpool und Restaurant mit Angebot von lokalen und internationalen Gerichten. Freundliches und effizientes Einchecken. Zimmer schön eingerichtet. Frühstückbuffet war etwas gar einfach und um 07:00 bereits halb leer gegessen. Auch das Internet auf dem Zimmer war recht schwach.

10/10 Excellent

MINSEOK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

TAKAMITSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Wolfram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gladly again
The formerly MERCURE now under lao management. Asian hospitality par excellence. The whole team are friendly, helpfull and competently. Very clean and well equipped room. Large, refreshing pool in the courtyard. 10 minutes walk to Mekong promenade.
Stayed 1 night in Jul 2020