Hotel Carlton on the Grand Canal

Photo gallery for Hotel Carlton on the Grand Canal

Primary image
Terrace/patio
Terrace/patio
Classic Double Room | Minibar, in-room safe, desk, blackout curtains
Superior Double or Twin Room, Canal View | Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Carlton on the Grand Canal

UNESCO Sustainable Travel Pledge

Hotel Carlton on the Grand Canal

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

Explore the area

  • Popular LocationPiazzale Roma5 min walk
  • Popular LocationVenetian Ghetto10 min walk
  • Popular LocationCa' d'Oro Giorgio Franchetti Gallery18 min walk
  • AirportVenice (VCE-Marco Polo)19 min drive

Choose dates to view prices

About this area

Venice

Hotel Carlton on the Grand Canal is located in Santa Croce, a neighbourhood in Venice, and is near a train station and by the sea. Scalzi Bridge and Venetian Ghetto are local landmarks, and some of the area's activities can be experienced at Fondamenta Nuove and San Marcuola Waterbus Stop. Zattere and Maritime Station are also worth visiting. Snorkelling, waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Piazzale Roma - 5 min walk
  • Confraternity of St. Roch - 7 min walk
  • Venetian Ghetto - 10 min walk
  • San Toma Waterbus - 10 min walk
  • Ca' d'Oro Giorgio Franchetti Gallery - 18 min walk

Getting around

  • Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
  • Venezia Tronchetto Station - 18 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • Zanze XVI - 2 min walk
  • Ristorante Cà Leon - 3 min walk
  • Ostaria Al Vecio Pozzo - 3 min walk
  • Trattoria Il Vagone - 3 min walk
  • Quanto Basta - 4 min walk

About this property

Hotel Carlton on the Grand Canal

Eco-friendly Venice hotel in Santa Croce, walk to Grand Canal
2 restaurants, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business centre and conference space.
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Motorised watercraft

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 355 out of 991 reviews
5 - Excellent 36%
Rating 4 - Good. 403 out of 991 reviews
4 - Good 41%
Rating 3 - Okay. 150 out of 991 reviews
3 - Okay 15%
Rating 2 - Poor. 50 out of 991 reviews
2 - Poor 5%
Rating 1 - Terrible. 33 out of 991 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great hotel. We arrived Tuesday afternoon ready for a 3 night stay. Staff were helpful, check-in was quick, a bell boy carried our bags to our room. The room was beautiful, exactly like the pictures. I had read in the reviews prior to arriving that there was no air conditioning in the rooms, although there was in our room. We found that keeping the windows closed throughout the day really helped to keep the heat out. Our only fault about the room was the view. We booked a standard room, so wasn’t expecting much, but all we saw was a window to a room for the hotel next door. Maids were very frequent and done a thorough job. Fresh towels and toiletries every day. We had read reviews about the shower flooding the bathrooms in each room, this did happen for us. But, this was easily resolved. We tilted the shower head down and low. My partner is tall, so he had a bath every day rather than a shower, this wasn’t a massive issue for us. Upon check-out, we were slapped with a bill of 38 euros. This was due to the fact we had been using the ‘mini bar’. We had assumed the 2 bottles of water and 1 can of coke left in our private fridge daily were complimentary - we were wrong. The reception staff were very helpful with giving us some guidance of the city. They explained how the water bus worked and also printed us out a timetable. The hotel has its own pier right outside, train station and water bus stop right opposite. Plenty of restaurants nearby.
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Convenient
Stayed 2 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
very small room.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very unique in historical decor and quaint feeling Staff was pleasant and accomodating
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the Grand Canal
Stayed 2 nights in Jul 2022