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Reviews of Hotel Al Ponte Antico

4 out of 5
Hotel Al Ponte Antico
Calle Dell'Aseo Cannaregio 5768, Venice, VE

Reviews

9.8

Exceptional

Rating 10 - Excellent. 133 out of 151 reviews" "
Rating 8 - Good. 13 out of 151 reviews" "
Rating 6 - Okay. 3 out of 151 reviews" "
Rating 4 - Poor. 1 out of 151 reviews" "
Rating 2 - Terrible. 1 out of 151 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Venice
The staff was amazing. Impeccable and very friendly service. Wonderful breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crème de La crème
We always have in our hearts Venetian B&B Al Ponte ! One of the best authentic place in Venice, just go for it, you can’t miss it!
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the staff were wonderful. Only complaint was very tiny shower.
Stayed 1 night in Apr 2023

10/10 Excellent

Colette

Stayed 1 night in Mar 2023

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you can!!!
Hotel Al Ponte Antico was outstanding. The service by all of the staff and owners was first rate. It was like staying with family friends. The hotel is perfectly located just 5 minutes walk from everything in Venice. We picked the hotel for the bar and breakfast room and we were so impressed. Our stay was like having a palace all to ourselves with assistance from the most passionate hosts you will ever meet in the hospitality industry. We highly recommend the hotel. The balcony over looking the Rialto Bridge and Grand Canal was truly fabulous.
Stayed 3 nights in Dec 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience of my life
This is the best hotel experience I have ever had. Mateo and his team treated us to an amazing stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best, most accommodating and friendly hotel staff I’ve ever experienced! Cannot say enough good things about our experience here! Highly recommend for a more personal experience
Stayed 3 nights in Nov 2022

10/10 Excellent

Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality, quality, quality
Stayed 4 nights in Jul 2022

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should stay here. We have never been at a hotel that made us feel more at home. Our stay at Hotel Al Ponte Antico was magnificent. The owners and staff of this hotel went out of there way to make us as comfortable as possible as well as removing much of the stress that comes with travel. They were the perfect hosts. The hotel is beautiful. The location is perfect, and the food is amazing. We highly recommend staying with them if you are looking for a wonderful experience in Venice.
Stayed 2 nights in Dec 2021

10/10 Excellent

Carolyn Ott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with very attentive staff full of knowledge. Obvious love of the restoration that was done in a superlative fashion. Well worth the money.
Stayed 2 nights in Oct 2021

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Euan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing place, amazing location, service exemplary. The team Matteo has around him are fantastic. You will enjoy your stay.
Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within minutes the team at this property make you feel like family. So warm and welcoming and genuine!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
What’s not to like. Completely Perfect Hotel Great location Beautifully furnished and the owner was on location providing excellent service along with his staff. We have stayed at a lot of hotels over the years and never enjoyed ourselves like we have here. We will be back. Brad and Suzy Thomas USA
Stayed 2 nights in Nov 2019

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must stay here
Best Hotel owner and host , amazing staff cater to your every need .
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely magical. Quintessential old Venetian hotel with world class service. The staff consistently addressed us by our names, provided great recommendations for food/sites and even got up early one morning to serve us breakfast before we had to catch an early train back to Rome. Highly recommend!
Stayed 1 night in Sep 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Palina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay
It was clean, quiet, it was perfection. The staff was attentive, kind, helpful. Hands down, best staff I have ever encountered in all my travels. I would highly recommend.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best place I have stayed in ! Everything from the location, service , room was excellent
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent doesn't even recommend this hotel enough. From the moment you arrive you are transported to somewhere else entirely. The wonderful welcome, the fantastic and easy check in and the tour of the incredible hotel in its amazing location. The personal touch in the hotel is second to none, the breakfast freshly made each morning served in the splendor of the dining room and terrace as you watch the world go by. Two nights was not enough, we will definitely be back!
Stayed 2 nights in Apr 2019

10/10 Excellent

Anthony&Joanne, Bath, GB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the ambience, the amazingly friendly and attentive staff and Matteo’s lovely pancakes and omelettes. An amazing hotel. We disliked.... only leaving....but we will be back next year!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of grand canal very homey, great service
Stayed 1 night in Feb 2019

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST PLACE ON THE GRAND CANAL
We had the room that was literally on the Grand Canal, open the window and the Grand Canal waters are lapping below the window...you just can't get better than that. Breakfast was wonderful and filling , kept us going for most of the day. Any employee that was at the front desk ....were a copy of the owners pride and service to you as their customer. Our room oozed with Character of the 14th Century ...was an absolute delight . The room was was not 5 star type room....but it does not matter , the room was huge , clean & comfortable and fill of Character The Location , well words can describe it, but the pictures enclosed tells a million words, fantastic, wonderful, convenient to all that encompasses this special City of Venice The restaurant & Bar upstairs , with a balcony overlooking the Grand Canal is stunning, from the Original Alfresco Ceiling to the most wonderful Coffee machine , just keeps the Grandeur of this Boutique Hotel going All I can say more is ..if you are going to Venice and want that once in a lifetime memory of this special place...you simply must stay at this Hotel...it will complete your life time experience of Venice
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in a unique hotel
This place is a lovely small boutique. They provide a personalised service where they really make an effort to meet each guest. The passion from the staff with regards to the hotel was fantastic. We thoroughly enjoyed our stay and would stay again. We caught water taxis to and from the train station so getting there was easy. (Cost 50-65€ each way for the both of us, but you can use public ferries as a cheaper option). I sent an email with a couple of questions before arrival and the response was superb. Everything we wanted to see was walkable and there were many good food options around. Each evening we sat on the balcony for a quite drink before going to bed and the staff were more than accomodating.
Stayed 2 nights in Dec 2018

10/10 Excellent

Kessarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, good breakfast, friendly people
A very good hotel. We are grateful for the hospitality, all the extras and the personal attention of the owner and the staff. There is a 24 hours service, you can even have a cup of tea served after midnight. The rooms are beautifully decorated, especially the common room just puts you back in time. Every tiny detail is wonderfully presented. A delicious simple warm breakfast was served in that amazing room with a spectacular view. Comfortable bed, good breakfast, friendly people. Fully recommended.
Stayed 4 nights in Dec 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with best service
It was amazing and we were greeted by the owner of the hotel when we reached there by a private boat. The view at the hotel and the terrace where we had breakfast was breathtaking. We will definite come back.
Stayed 1 night in Dec 2018

10/10 Excellent

Chris, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic experience in Venice! Although we were only booked for one day, we were treated as royal guests and with such kindness and grace! Charming hotel with beautiful souls running it. Excellent location to boot! Definitely stay here you won't be sorry!
Stayed 1 night in Aug 2018

10/10 Excellent

Konstantin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable Experience
Incredible hospitality and attention to detail. True boutique hotel that makes you feel like the most important member of the family. Couldn’t imagine staying anywhere else. An unforgettable experience.
Stayed 2 nights in Aug 2018

10/10 Excellent

Mohamad zaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is above the excellent!
It’s our 10th wedding anniversary and we were very lucky to get this lovely & upgrading to luxury room which facing and just step to the river. it’s wonderful when the owner introduced himself and the staffs remembered your name during your stay. The breakfast just like the other hotel but amazingly some of foods such as omelette,pancakes and hot pan from the kitchen prepared by Mr.mateo itself and some of the desserts prepared by his wife. Great location which centre of the city. this hotel is above the excellent,the information given was helpful and the atmosphere was like Venetian feel. I can’t recommend this hotel and the level of attentiveness more highly exceptional stuff. Only 9 suites in a 14th century palace. Leaving this place with heavy heart.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
It was wonderful how all the staff remembered our names and used them when they greeted us. The breakfast was wonderful, the bathroom was very well appointed, and the room was extremeely comfortable. The location was very convenient.
Stayed 2 nights in Dec 2017

10/10 Excellent

Arredondo , Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow. Wow. Wow
Staff was fantastic. Great location. Thanks Thomas, Oliver, Rosa and anyone's name I left off..If we're lucky enough to come back. ...we know where we are staying. Thanks again Hotel Al Ponte Antico!
Stayed 1 night in Nov 2017

10/10 Excellent

barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Mr & Mrs Mark, New Orleans, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible!!!!
Best place to stay!! View from our room was incredible!! The breakfast was delicious!! Matteu, Alex, and Oliver all amazing, so helpful, personal, happy, exceptional, they make you feel right at home. Rooms are very cozy and gorgeous!! Perfect location to everything!! Experience of a life time! A complete gem!!

10/10 Excellent

elizabeth j, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rating should go above excellent.
Our stay at this hotel far exceeds excellence! The owner, Matteo, greeted us by name as we entered the door (even two hours later than I had notified). He gave us a tour and information about his purchase of the hotel to our inquisition. The terrace is the highlight of this hotel, and the location is perfection. Follow their written directions, and you'll easily location the hidden alleyway to the entrance. Breakfast is superb! Amenities are superb! Staff is superb, and they obviously follow the example that Matteo exemplifies. When you book your stay here, include time to sit and enjoy the canal from the terrace - day AND night. It's a must! I want to go back to Venice to stay here! Thank you, Matteo and staff. You exceed customer service.
On the vaparetto
Entrance at the end of the alley
View from the terrace
Terrace

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning and unique hotel in Venice
The best service you can encounter at a property. Spectacular views, excellent location and overall excellent stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sharon, Guam, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay, Location and Service!
We LOVED our stay at Al Ponte Antico! From the moment we arrived and hotel owner, Matteo helped us off the boat it was a one of a kind experience. Matteo gave us a tour of his beautiful hotel and the entire staff was lovely throughout our stay. Matteo's Bfast was delicious...homemade omelettes and crepes. Cappuccino and and a table overflowing with pastries, fruit, yogurt and more. Roselba and Oliver also took great care of all of our needs and even before we arrived, Matteo's brother Bruno took my emails and graciously answered all our questions. A wonderful family and staff. Amazing rooms right on the canal with an unforgettable view of the Rialto Bridge. Perfect location to everything. We will be back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, Relaxing atmosphere
Great service, Relaxing atmosphere, Central location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful boutique hotel with amazing staff and location. The best Patio in Venice!

10/10 Excellent

John, Rye, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fabulous, small hotel, right in the centre of Venice. Despite being really close to the Rialto Bridge, it's an oasis of calm, and the owner and his staff couldn't have done more to make us welcome. Our room was elegant and comfortable, overlooking the small terrace and the Grand Canal beyond. I would highly recommend this to anyone.

10/10 Excellent

Aubs, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastically faultless!
All the positive reviews are true, fantastic hotel! Wonderful staff, great location, it was totally perfect, nothing was too much trouble for Matteo and his team. Truly exceptional stay

10/10 Excellent

John, Marietta, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it!
The hotel was exquisite. Beautiful location and view. Incredible and attentive staff. The rooms were fantastic. Comfortable beds. The breakfast offered all kinds of alternatives. Overall, this place exceeded all of our expectations.

10/10 Excellent

Brent, La Jolla, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm, Service and Location!
This 9 room hotel is spectacular! Being a small hotel has great advantages. We were always greeted by name and were well taken care of. The service at this hotel is tops. The biggest highlight was the breakfast. Made to order by the owner Matteo. Amazing cappuccino, omelet and crepes. The view from the deck was fabulous! You can't find a better central location. Thank you to the staff and Matteo. I would highly recommend this hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Shower flooded every night
Shower flooded every night and left carpet smelling bad (it flooded that much that it went into the actual room). Staff tried their best, but no amount of customer service can remedy this.

10/10 Excellent

Emma, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmest welcome at beautiful hotel.
Firstly the location is stunning, right next to the Rialto Bridge, you could not get a more perfect spot if you tried. We arrived to the most warmest of welcomes from the hotels owner. In fact all of the hotels staff were very friendly and lovely, they couldn't do enough for you. Breakfasts are wonderful with all manner of things to have. Rooms are beautifully decorated, but if I was going to be picky about anything (and this is being picky) then I'd say that some of the decor is a bit tatty in places, but that doesn't mean this isn't a gorgeous hotel. If you are planning to go to Venice then stay here, I'd imagine this hotel is the best!

10/10 Excellent

sue, Kangaroo island South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute Gem!
This little 9 rooms hotel was the absolute standout for us. We spent a little more here and it was certainly worth it. To walk into the room the first night was just delightful. Beautifully decorated just as I had imagined. Small but thats pretty standard across all of Italy. There was nothing not to love about this hotel. From our late night arrival meeting Tomaso, knowing straight away that this little place had some personality! A hit immediately. Breakfast was the best we had in our entire month. Freshly made ommlettes by Matteo and the gorgeous sweet treats over breakfast made by his wife were something to get up early for! All staff were great, alex, David, Oliver and the lovely Rosie. The location was perfect. I had concerns about noise being on the grand canal and by the Rialto Bridge but it was perfect. A highlight was being able to meet other guests. We did this each day at breakfast and also in teh afternoons on the lovely terrace overlooking the canal. A great social place to stay. Many Aussies, Canadians, UKers and Americans made a great mix. Can't recomend this place highly enough. A must do!

10/10 Excellent

kateryna, Fremantle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect
This ancient little palace is simply gorgeous. Its location is surely the very best in Venice. It is beautifully restored to reflect the glory of early Venice. Matteo and his team should be filmed to teach other people what top hospitality means. This was our first time at Il Ponte Antico and we now regard it as the only place to stay. Thank you Matteo, Alex, David, Oliver, Thomas, Rosalda for our perfect holiday on the Grand Canal. Kateryna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous little hotel on the Grand Canal
What a gem. A lovely boutique hotel, an old palace decorated in period style, just off the Rialto bridge and smack on the grand canal. The staff take a personal interest in you, all know you by name, remember your preferences and take great care of you. Big comfortable room and a sensational balcony on the canal for breakfast and drinks finishes off the great experience.

10/10 Excellent

ana, chicago, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest hotel staff EVER!!
This is a great hotel, I wish we could have stayed there during our entire trip to Italy. From the time of our booking - Bruno was so accommodating and helped us secure reservations for an incredible dinner. Once we arrived at the hotel, Alex, Lorenzo, Thomas and the owner Mateo made our stay so welcoming. The hotel is really close to Ponte Rialto and a great location. A special thank you to the night manager (Thomas) who took us all the way to the right train station on the early morning we had to head out of town. Thank you so much