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Overview of Aqua Palace Hotel

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Featured image
Minibar, in-room safe, soundproofing, rollaway beds
Minibar, in-room safe, soundproofing, rollaway beds
LCD TV
LCD TV

Aqua Palace Hotel

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSt. Mark's Square3 min walk
    Popular LocationSt. Mark's Basilica3 min walk
    Popular LocationMarco Polo's Home4 min walk
    AirportVenice (VCE-Marco Polo)63 min drive

Choose dates to view prices

  • Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Suite

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More details
  • Suite, Canal View

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Canal view
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More details
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Junior Suite, Canal View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Canal view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details

About this area

Venice

Located in Castello neighbourhood, Aqua Palace Hotel is connected to the airport. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Palazzo Grassi are cultural highlights. Zattere and Naval History Museum are also worth visiting.
Popular Location

What's nearby

  • St. Mark's Square - 3 min walk
  • St. Mark's Basilica - 3 min walk
  • Rialto Bridge - 4 min walk
  • Marco Polo's Home - 4 min walk
  • St Mark's Campanile - 4 min walk

Getting around

  • Porto Marghera Station - 8 min drive
  • Mestre Centro B1 - 59 min drive
  • Marco Polo Airport (VCE) - 63 min drive

Restaurants

  • Rosticceria Gislon - 3 min walk
  • Rossopomodoro - 3 min walk
  • Dal Moro's - Fresh Pasta To Go - 3 min walk
  • L'Osteria di Santa Marina - 4 min walk
  • Bistrot de Venise - 4 min walk
View map

About this property

Aqua Palace Hotel

Romantic hotel connected to the airport in Castello, walk to St. Mark's Square
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. All 26 soundproofed rooms feature minibars and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find fridges and hairdryers.
Aqua Palace Hotel offers 26 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, bidets and complimentary toiletries. Rooms are equipped with complimentary dial-up Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Renovations and closures

This property is closed from 10 February 2021 to 15 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Can I cancel my reservation for free at Aqua Palace Hotel and receive a full refund?
Yes, Aqua Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Aqua Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Aqua Palace Hotel?
As of 2 Mar. 2021, prices found for a 1-night stay for 2 adults at Aqua Palace Hotel on 16 Mar. 2021 start from AU$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Aqua Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aqua Palace Hotel?
This property doesn't offer parking.
What time is check-in at Aqua Palace Hotel?
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Aqua Palace Hotel?
Checkout is at noon.
Where is Aqua Palace Hotel located?
Located in Castello, this romantic hotel is within a 5-minute walk of St. Mark's Square, Grand Canal, and St. Mark's Basilica. Rialto Bridge and St Mark's Campanile are also within 5 minutes. Venice (XVQ-Santa Lucia Rail Station) is 23 minutes by foot and Venice Santa Lucia Station is 23 minutes.
4.7
Exceptional
Rating 5 - Excellent. 383 out of 523 reviews
5 - Excellent 73%
Rating 4 - Good. 122 out of 523 reviews
4 - Good 23%
Rating 3 - Okay. 12 out of 523 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 523 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 523 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay. Hotel is in close proximity to many tourist destinations and the staff is very friendly.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should definitely stay here
Location was brilliant, hotel was lovely and staff super friendly. One of the best places I’ve stayed at - HIGHLY recommend!
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Everything was beyond our expectations, and the staff were the best out of all the hotels we stayed in on our three week trip!!!
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just there after the Venice floods in November and I must say they really recovered really quickly! Such a great hotel with an EXCELLENT location (just a short walk to all the big landmarks) for a reasonable price! The rooms were moderns, luxurious, large and comfortable, toilets too! And it’s really special being able to open your window to the streets and canals of Venice :) Hot tip! It’s a little bit pricey, but you can get a private boat transfer from the airport which was such a special experience! Highly reccomend it!
Stayed 2 nights in Dec 2019

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