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"Restaurant service is bit slow "

"The property itself exceeded expectations, and the breakfast buffet was a standout highlight—exceptional in quality, variety, and taste. The rooms are well-appointed, with comfortable bedding, excellent bathroom amenities, and a strong in-room dining offering. However, the overall experience was let down by inconsistent service. The front desk team, in particular, was disappointing—the manager did not follow up on a concern raised or provide the information promised. Additionally, a late-night disturbance from housekeeping, who rang the doorbell multiple times due to a room mix-up, was both inconvenient and avoidable. While the hotel excels in its physical offerings and dining, improvements in service—especially at the front desk and housekeeping—are needed to match the otherwise high standard of the property."

"Breakfast was diverse and satisfying "

"cost performance is good."

"We had a wonderful time. The breakfast was amazing!"

"Everything is goood, except food"

"Very excellent service and food "

"Not too far from lonovala. Right next door to park. Room & bathroom was clean. The breakfast buffet was great & plentiful! Lots of choices to choose from! Made to order omlets, dosas, etc. 9am there was a musical parade of characters. Everyone enjoyed....even my mom! Lol. "

"Only hotel in my opinion worth staying in Lonavala. The place is just stunning, been so beautifully curated, the structure tells a story of brutalism meets nature, much like the surrounding landscape. The team of people managed by the RDM Dipen are lovely, the restaurant Skylix is so special! Love loved our dinning experience, specially acknowledgement to the Head Chef Sunil, the bartenders Rohin and Akash. I thank Om and his team in House keeping for looking after us. And the young man with a moustache by the pool (sorry to have forgot your name). Ladies is the Spa - Mimi and Lucy. We had such an amazing memorable stay, It did not start that way but the whole team turned it around to make it quite unforgettable. We were greeted by a lovely sitar player for breakfast every day, and welcomed by friendly faces all day. I can’t recommend this play highly enough! Thank-you so much N&H "