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"The hotel was cute, with good views from the restaurant. The staff was nice. It is up on the hill, so the town is not easily accessible. What is not listed, and should be, is how to get to the hotel. Uber, Lyft, public transportation was not an option for us. But, I called the hotel and they have a free shuttle. There was nothing on the listing as it would have been helpful to know. The shuttle is free and takes you to and from town."

"This place is worth every penny. So convenient from the train station. Be sure to ask them for shuttle service. It’s free from the train station. Then you don’t have to carry your luggage for 15 mins up and down the cobbled streets. The property is the most gorgeous lakeside view. Everywhere you look it’s beautiful here. The staff goes above and beyond to make you feel welcome. I can’t recommend this place enough."

"Clean hotel and room. Good location, short walk to the Citta Alta funicular."

"We love that our room had a balcony. The hotel staff were very helpful. The restaurant is independent and the staff there is not so friendly. We would stay there again. Plus, you can walk to the train station and the lake easily. We recommend! "

"Very nice room "

"A decent hotel only 10minutes walk from train/bus station 30/40 minutes walk to funeculor to get to old town. Check-in was easy and as we had arrived early to store bags they actually done the check in process then so when we returned later they gave us our key code at same time as bags so could go straight to room. I would definitely stay here again should I return to Bergamo "

"Big room and good location. No noise despite noisy street"

"Room was spotless and excellent staff"

" The spa is amazing, helpful staff, comfy room and a wide variety of breakfast options "