West Vail Hotels, Vail

"excellent "

"We’ve stayed at Christie Lodge many times, and we love it. The rooms are spacious and comfortable, there’s 2 indoor pools & hot tubs, ping pong tables, a game room, and an outdoor pool & hot tub that’s open year round. Inside the hotel there are comfy sitting areas, a sports shop, Subway, and my favorite pho restaurant. The staff are fantastic…friendly & helpful. A bus takes you to Beaver Creek Village and runs on a regular basis. It picks up right in front of the hotel. There are many restaurants, bars & stores within walking distance from the hotel. I’d like to call out one particular staff member who went above & beyond. His name is Andrew Vidal, Executive Housekeeper. My husband & I were on a month long road trip, and Christie Lodge was within the first week of our trip. An hour after we checked out, I received a call from Andrew saying I left my iPad in the room. I was flustered and didn’t know what to do, so I asked him to hold it and we would pick it up on our way home at the end of our trip. The next morning I called Andrew and asked if he would be able to ship the iPad to my cousin’s house in California, where we would be later that week. He said he would ship it via UPS. I gave him my credit card info, and he said he would email me the receipt and tracking number. That same morning I received the email as promised…the shipping cost so much less than I thought it would be!! My iPad arrived at my cousin’s house the same day we arrived there. Andrew is the BEST!"

"Great"

"Loved everything about the tivoli fri. The staff which were all very helpful, friendly & accommodating. "

"Didn’t start off great with our room not able to cool down and the heater wouldn’t turn off. But they moved us to a better room. Overall great experience. "