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"Our room was just a little bit late being ready but that’s my only complaint. The man working the front desk was super nice. Also, if I was a woman staying alone I don’t think I would want to stay on the first floor. it’s ground level with large windows. I was with my fiance so it was fine but otherwise I probably would have wanted to be on another level just to feel safest. "

"The accommodations were very good and yet what sets the hotel apart from others was the excellent hospitality provided by the hotel staff; especially the front office/lobby/check in personnel!"

"Good Value"

"Breakfast was the typical mid-level quality and selections you'd expect from a budget friendly hotel. Pet friendly. "

"NA"

"3 minutes walk to the Niagara riverside and American Fall!"

"Clean nice room "

"I was quite disappointed with my stay at this hotel, as several issues added up to a poor experience. First, the check-in process was frustrating. The front desk repeatedly assigned uncleaned rooms—not just to my family, but to at least three guests ahead of us as well. This suggests a lack of coordination and quality control. While the rooms themselves are spacious, there are many maintenance issues that shouldn’t be overlooked. For example, our room door wouldn’t close properly and could easily be pushed open, which is a serious security concern. In addition, one of the shower gel dispensers was broken and unusable. Housekeeping was also problematic. If you leave the “Do Not Disturb” sign on past 9 a.m., even if you remove it later, your room will not be serviced at all for the day. This policy was not clearly communicated and is quite inconvenient. Overall, these issues add up, and the hotel does not meet the standards I would expect from a 3-star property. "

"Staff was excellent, wi-fi was really bad, toilet kept running, someone came to repair it, but still wasn't working properly. "