Front of property

Reviews of Ulladulla Harbour Motel

3.5 out of 5
Ulladulla Harbour Motel
29 Burrill St (South), Ulladulla, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 242 out of 558 reviews" "
Rating 8 - Good. 213 out of 558 reviews" "
Rating 6 - Okay. 68 out of 558 reviews" "
Rating 4 - Poor. 21 out of 558 reviews" "
Rating 2 - Terrible. 14 out of 558 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with partner
Grounds ok
Stayed 1 night in Apr 2024
Response from Ulladulla Harbour Motel on 3 May 2024
Thank you, Christine, for your review. We hope to see you again soon.

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and is in great position to everything
Stayed 2 nights in Apr 2024
Response from Ullladulla Harbour Motel on 3 May 2024
Thank you for your review, Nathasha. We hope to se you again soon.

8/10 Good

Jemma

Travelled with family
Liked: Cleanliness, staff & service
Nice staff, clean room, TV only few channels worked even after trying to retune. Fold out lounge not suitable for adult. Ok for us as we booked it for small child.
Stayed 1 night in Mar 2024
Response from Cheers Ulladulla Harbour Motel on 25 Mar 2024
Thank you for your review, Jemma. We are glad you enjoyed your stay with us. We have other rooms which can fit 4 people.

10/10 Excellent

Chris

The service was very good, the room was roomy and the bed very comfortable. Nice and quiet area, easy walk to restaurants and ocean pool.
Stayed 1 night in Mar 2024
Response from Ulladulla Harbour Motel on 22 Mar 2024
Thank you for your review, Chris. We hope to see you again.

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Ulladulla and watched a rock band playing at the marlin hotel witch was very close to the accommodation and walking distance I was very happy with the room and the staff were very friendly and I enjoyed my stay for two nights
Stayed 2 nights in Feb 2024
Response from Ulladulla Harbour Motel on 6 Feb 2024
Thank you for your review, Dale. We are glad you had a great time and hope to see you again soon.

10/10 Excellent

Paul

Stayed 2 nights in Feb 2024
Response from Ulladulla Harbour Motel on 6 Feb 2024
Thank you for your review, Paul. We hope to see you again soon.

2/10 Terrible

Brooke

Disliked: Staff & service, property conditions & facilities
I didn’t even get to stay at the hotel that I booked due to plumbing problems which they knew the day before I come down didn’t even let me know about it didn’t even give me an opportunity for a refund put in another motel. That was cheaper didn’t get any money reimbursed Absolutely with the way she went about it and had to stay in. A tiny little place wasn’t even offered a free stay or anything to add up for the money I spent on the motel that we were supposed to say terrible.
Stayed 2 nights in Jan 2024
Response from Ulladulla Motel on 1 Feb 2024
Hi Brooke.Thanks for your feedback. All we wanted to do was to help you - and we thought that we had. We offered you to stay at Ulladulla Motel, which is a nice little motel on the other side of the Harbour. We had a burst Main Water pipe, which meant that you would have no water at all at the property no shower, no toilet & no drinking water, which is why we relocated you to Ulladulla Motel. We had no idea how long it would take to find and repair the pipes, and we generally thought you would enjoy your stay at Ulladulla Motel. It is not a cheaper motel, as you claim, on the contrary. At no time did you contact us back to say that you didn't like the room or didn't want to stay there, and had you done that we would most certainly have refunded you the full price, due to the circumstances. You could have called or returned to our office, but you never did.

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night at the motel, we had a ground floor room, which was clean and comfortable. The motel’s just off the Main Street and right near the harbour and fisherman’s wharf, a great location. There were major works going on, at check in time, due to a plumbing issue and we couldn’t actually drive into the property, however, staff members were extremely helpful and friendly and rang when we could safely access the room and be assured of water! We were impressed with their level of service.
Stayed 1 night in Jan 2024
Response from Ulladulla Harbour Motel on 1 Feb 2024
Dear CherylThanks for your wonderful feedback. We are sorry that you were affected by the burst Main Water pipe that we faced, but we hope that you enjoyed your stay with us despite the unforeseen incident.We thank you for your understanding.Have a great day.Cheers Ulladulla Harbour Motel

10/10 Excellent

María

Stayed 2 nights in Jan 2024
Response from Ulladulla Harbour Motel on 21 Mar 2024
thank you, for your lovely review. We hope to see you again soon

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just what l needed
Stayed 1 night in Jan 2024
Response from Ulladulla Harbour Motel on 29 Jan 2024
Thank you so much for your wonderful feedback, Simon. We are glad you enjoyed your stay with us. We hope to see you again soon. Enjoy your day, cheers.

10/10 Excellent

Jess

Stayed 1 night in Jan 2024
Response from Ulladulla Harbour Motel on 16 Jan 2024
thank you, Jess, for your review

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Feedback
The motel room was clean but getting tired looking needs to be refurnished soon but got the price it was good
Stayed 1 night in Jan 2024
Response from Ulladulla Harbour Motel on 15 Jan 2024
Thank you, John, for your revieww

6/10 Okay

Peter

Travelled with partner
Glad to get somewhere at this time of year, on a whim.
Stayed 2 nights in Dec 2023
Response from Ulladulla Harbour Motel on 15 Jan 2024
thank you, Peter, for your review

4/10 Poor

Sharla

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The rooms are great and good comfortable bed. However, pool closed at 6pm…they state on two huge signs that they have breakfast for you but they do not! And the office was closed at 6pm.. we arrived just after 6 and it was very confusing and frustrating getting our key to check in… also, you had to keep key in slot in room to have lights… if you want choices on your tv… they don’t have many here…very disappointed we could not use pool or have breakfast when they clearly state they have it.
Stayed 1 night in Dec 2023
Response from Ulladulla Harbour Motel on 14 Dec 2023
We do not offer breakfast, this all closed down after covid and has never been reopened. Our office closes at 6pm as well as the pool as we are not there to supervise the pool for safety.

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you cant beat it. Good location, clean and staff were friendly.
Stayed 1 night in Nov 2023
Response from Ulladulla Harbour Motel on 14 Dec 2023
Thank you, Russell for your review.

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Close to shops and restruants bowls and harbour Friendly anf helpful staff
Stayed 3 nights in Nov 2023
Response from Ulladulla Harbour Motel on 21 Nov 2023
Thank you, Larry, for your lovely review. we hope to see you again soon

10/10 Excellent

Roberta Lorane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again. Excellent Staff onsite. Residential neighborhood, easy walking to parkland, harbour or shopping Very spacious comfortable room with separate bedroom, kitchen facilities and private balcony at very reasonable price. Ulladulla is a small friendly community to spend time in with good selection of dining options
Stayed 2 nights in Nov 2023
Response from Ulladulla Harbour Motel on 9 Nov 2023
Thank you, Roberta, for your lovely review. We are glad you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from Ulladulla Harbour Motel on 7 Nov 2023
Thank you, for your review

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place .
Stayed 2 nights in Oct 2023
Response from Ulladulla Harbour Motel on 30 Oct 2023
Thank you, for your review

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my preferred motel to stay with , friendly staff, comfortable beds, & clean bathrooms,central and close to shops and business. On our last stay , we had to leave a day earlier and motel gave us a credit towards our next stay .
Stayed 2 nights in Oct 2023
Response from Ulladulla Harbour Motel on 17 Oct 2023
Thank you, Peter, for your lovely review. I was lovely to see you and your wife again.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park car and walk
Stay was great motel in a really good spot close to everything walking distance lots of different rooms to choose from
Stayed 1 night in Oct 2023
Response from Ulladulla Harbour Motel on 14 Oct 2023
Dear IvanThanks for your wonderful feedback - we are very happy to hear that you enjoyed your stay with us, and we hope you will stay next time you visit Ulladulla.Have a great weekend.Cheers Ulladulla Harbour Motel

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are touring Australia staying mainly in motels. This one had the best bed of all by far so far. Would happily return.
Stayed 1 night in Oct 2023
Response from Ulladulla Harbour Motel on 12 Oct 2023
Thank you, Ian, for your lovely review. We look forward to seeing you again.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why no stopper in wash hand basin?
Apart from patchy Wi-Fi in my room, and absence of a plug in the wash hand basin it was a comfortable stay. When we are told to save water it’s quite difficult with nothing to stop the water flowing out of the basin.
Stayed 5 nights in Oct 2023
Response from Ulladulla Harbour Motel on 12 Oct 2023
Thank you, Douglas for your review.

4/10 Poor

Robyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor condition of room
Stayed 1 night in Oct 2023
Response from Ulladulla Harbour Motel on 8 Oct 2023
Dear RobynThanks for your feedback - or lack thereof. We are not sure what is poor with the room, as you never approached us to discuss the matter. We would have been happy to upgrade you to a room suited for you, but we never heard anything back from you.When you arrived, you were taken to the room before you paid, and you were very happy with it.Your room had a queen bed, clean linen, living room with large TV, sofa, air-condition, private ensuite, and a large fridge/freezer.Please be specific next time you leave a review, so we have a chance to find out what you were unhappy with.Have a great weekend.Cheers Ulladulla Harbour Motel

8/10 Good

Caleb

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ulladulla Harbour Motel on 5 Oct 2023
Thank you, Caleb for your review.

10/10 Excellent

Anne

Travelled with partner
Liked: Staff & service, property conditions & facilities
The greeting was A-mazing!!! What a lovely lady. She made us feel v welcome and because of that we would stay again.
Stayed 1 night in Sep 2023
Response from Ulladulla Harbour Motel on 3 Oct 2023
Thank you, Anne, for your lovely review. We hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy, better than expected, reception good
Stayed 1 night in Sep 2023
Response from Ulladulla Harbour Motel on 20 Sept 2023
thank you, for your lovely review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Ok.
Stayed 1 night in Sep 2023
Response from Ulladulla harbour motel on 19 Sept 2023
thank you, for your review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well presented, fresh and clean, quite and the staff were very helpful and friendly
Stayed 1 night in Sep 2023
Response from Ulladulla Harbour motel on 18 Sept 2023
thank you, for your lovely review

10/10 Excellent

Kaushik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night out
Awesome place and facilities
Stayed 1 night in Sep 2023
Response from Ulladulla Harbour Motel on 14 Sept 2023
thank you, for your review

10/10 Excellent

mei lee

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2023
Response from Ulladulla Harbour Motel on 14 Sept 2023
Thank you, for your review.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy helpful owner, parking at the door, close to restaurants.
Stayed 1 night in Sep 2023
Response from Ulladulla Harbour Motel on 14 Sept 2023
Thank you, for your review

6/10 Okay

Deborah

Liked: Property conditions & facilities
Reception was closed before time 6:30. It was inconvenient to get someone to answer our phone call. We could only leave a message. Eventually a lady came out of the next door room and she helped us.
Stayed 1 night in Aug 2023
Response from Ulladulla Harbour Motel on 24 Aug 2023
Thank you, for your review. We tried to contact you via text and call before our office closed at 6pm. The office hrs, are on the website- 2pm till 6pm. We have 2 contact number on the office door, an afterhours number on the message machine and a phone next to the check in box which goes to our afterhours number. We also had staff onsite who were able to help you when you checked in.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, clean, comfortable bed and close to shops. Love staying here.
Stayed 3 nights in Aug 2023
Response from Ullladulla Harbour Motel on 21 Aug 2023
Thank you, Judy, for your lovely review

8/10 Good

Nikki

Stayed 1 night in Aug 2023
Response from Ulladulla Harbour Motel on 10 Sept 2023
Dear NikkiThanks for your nice feedback - we hope you enjoyed your stay with us.Have a wonderful weekend.Cheers Ulladulla Harbour Motel

10/10 Excellent

Tony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice motel Clean and comfortable close by to all shops and beach
Stayed 2 nights in Aug 2023
Response from Ulladulla Harbour Motel on 21 Aug 2023
Thank you, Tony for your lovely review.

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service
Great shower and comfy bed.
Stayed 1 night in Aug 2023
Response from Ulladulla Harbour Motel on 21 Aug 2023
Thank you, Tracey for your lovely review

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception staff. Room exceeded expectations. nice and large. Clean. relaxed. Loved that you can smoke on the balcony and not have to walk down to a common area. convenient location. Quiet. highly recommend.
Stayed 2 nights in Aug 2023
Response from Ulladulla Harbour Motel on 15 Aug 2023
Thank you, Michelle for your lovely review. we hope to see you again soon.

10/10 Excellent

Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2023
Response from Ulladulla Harbour motel on 7 Aug 2023
thank you, for your review. we are glad you enjoyed your stay with us

8/10 Good

William

Travelled with partner
Comfortable and clean. Close to supermarkets and restaurants. We were on second floor. No lighting on stairways
Stayed 1 night in Jul 2023
Response from Ulladulla Harbour Motel on 25 July 2023
Thank you, William, for your review. We are glad you liked our rooms and location. We hope to see you again soon

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ulladulla Harbour Motel on 23 July 2023
Dear GregoryThank you so much for your wonderful feedback - we are very happy to hear that you enjoyed your stay with us, and we hope to see you next time you visit Ulladulla.Have a fantastic weekend.Cheers

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often as we are building close by. We like the rooms, the staff and that you are close to the town centre, boat harbour, cafes, clubs and hotels.
Stayed 2 nights in Jul 2023
Response from Ulladulla Harbour Motel on 20 July 2023
Thank you, Donna, for your lovely review.

6/10 Okay

Rowland

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Food scraps in microwave. Toothpaste or on bathroom tap
Stayed 1 night in Jul 2023
Response from Ulladulla Harbour Motel on 17 July 2023
Dear RowlandThanks for your feedback - we are very sorry to hear that the cleanliness was not up to standard in your room. We will aim to do better, and we have notified staff about the issue.We hope your stay was nice with us.Cheer Ulladulla Harbour Motel

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious, well-equipped room with comfy beds with lovely linens just up the street from the fossil walk. We were impressed.
Stayed 1 night in Jul 2023
Response from Ulladulla Harbour Motel on 7 July 2023
Thank you, Melissa, for your review.

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, lovely & clean comfortable beds and pillows. So close to the harbour a lovely view.
Stayed 2 nights in Jun 2023
Response from Ulladulla Harbour Motel on 15 June 2023
thank you, for your review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back again to stay thank you
Stayed 1 night in Jun 2023
Response from Ulladulla Harbour Motel on 9 June 2023
thank you for your review

4/10 Poor

Steve

Stayed 1 night in May 2023
Response from Ulladulla Harbour Motel on 27 June 2023
thank you for your review

8/10 Good

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Although a bit shabby (i.e. evidence of water incursion in bedroom), the hotel was clean, beds comfortable.
Stayed 2 nights in Apr 2023
Response from Ulladulla Harbour Motel on 5 May 2023
Dear SusanThank you for you feedback - we hope you enjoyed your stay with us.We are in the process of refurbishing the motel - painting rooms, new curtains, new floors ect, and we hope we will correct small mishaps like this.Have a fantastic weekend.Cheers

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night on our way down the coast. In a great position, very quiet area yet a short walk to the water, Woolworths and other local shops or restaurants.
Stayed 1 night in Apr 2023
Response from Ulladulla Harbour Motel on 1 May 2023
Thank you, for your review.

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful will visit again
Stayed 1 night in Apr 2023
Response from Ulladulla Harbour Motel on 18 Apr 2023
Thank you, for your review