Pacific Bay Resort

Photo gallery for Pacific Bay Resort

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3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace/patio

Overview of Pacific Bay Resort

Pacific Bay Resort

3.5 star property

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450

Explore the area

  • Popular LocationSolitary Island Aquarium5 min walk
  • Popular LocationBig Banana Fun Park13 min walk
  • Popular LocationDiggers Beach19 min walk
  • AirportCoffs Harbour, NSW (CFS)10 min drive

Choose dates to view prices

About this area

Coffs Harbour

Located in Coffs Harbour, Pacific Bay Resort is near the airport and on the waterfront. Coffs Harbour Marina and Bonville Golf Resort are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Big Banana Fun Park and Coffs Harbour Butterfly House. Travelling with kids? Consider Solitary Island Aquarium, or check out an event or a game at Coffs Harbour Racecourse. Make sure you don't miss outdoor adventures like ecotours, ziplining and mountain biking.

What's nearby

  • Solitary Island Aquarium - 5 min walk
  • Big Banana Fun Park - 13 min walk
  • Little Diggers Beach - 13 min walk
  • Diggers Beach - 19 min walk
  • Park Beach Plaza - 4 min drive

Getting around

  • Coffs Harbour Station - 7 min drive
  • Coffs Harbour, NSW (CFS) - 10 min drive

Restaurants

  • The Clog Barn - 4 min drive
  • Bombay Brasserie - 4 min drive
  • Ernie's Kitchen - 4 min drive
  • O.P 81 - 4 min drive
  • Cafe Aqua - 5 min drive

About this property

Pacific Bay Resort

3.5-star hotel near the beach with a golf course for sun and fun
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the on-site golf course and full-service spa.
Pacific Bay Resort offers 76 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Languages spoken

Afrikaans, English, Filipino, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: AUD 6.50-30.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 9 holes of golf
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Fence around the pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf clubs
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference centre (7589 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night.
Cots (infant beds) are available for AUD 15.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 6.50 and AUD 30.00 per person (approximately)
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, sofa beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 387 out of 968 reviews
5 - Excellent 40%
Rating 4 - Good. 355 out of 968 reviews
4 - Good 37%
Rating 3 - Okay. 136 out of 968 reviews
3 - Okay 14%
Rating 2 - Poor. 69 out of 968 reviews
2 - Poor 7%
Rating 1 - Terrible. 21 out of 968 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Always feel welcomed
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2022

3/5 Okay

Disliked: Property conditions & facilities
Parking
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds. A clean and private room. Dining options. Easy check in and out.
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking in this space is just terrible. I had to park in this dirty muddy lawn then walk to my unit. Just horrible.
Stayed 2 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean one brm apartment
Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, clean place to stay
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location and good facilities, staff were excellent.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Amenities
Wonderful holiday for family. Lots of things to do to keep you all happy.
Stayed 1 night in Apr 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Grounds are nice and well maintained, the shower however, the basin has more water pressure. The bathroom also stunk of sewage.
Stayed 1 night in Apr 2022