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Overview of The Royal Palm Villa

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  • Suite, 1 King Bed

    Room amenities

    • 60 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Double Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Double Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 King Bed
    More details
4.0
Very good
Rating 5 - Excellent. 9 out of 26 reviews
5 - Excellent 35%
Rating 4 - Good. 12 out of 26 reviews
4 - Good 46%
Rating 3 - Okay. 3 out of 26 reviews
3 - Okay 12%
Rating 2 - Poor. 1 out of 26 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 26 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.0/5

Staff & service

3.0/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service
Stayed 2 nights in Oct 2019

4/5 Good

Stayed 2 nights in Oct 2019

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Disappointing. Let’s just start with it looks nothing like it does in the pictures or the descriptions. The bath was filthy The tiles in the pool were black / grey above the water and underneath green I suspect they don’t clean it The first room we had was hotter than outside, the doors didn’t shut properly so I’m guessing that is why the air con wasn’t very effective. I asked about food and even though online it says there is a spa and restaurant there is no restaurant or spa within the hotel to be seen however there are lots of places to go nearby Blood on the bed sheets Dirty netting above the bed and curtains. It can be very noisy as it is on one of the main streets in ubud however we soon realised the noise was coming from their own staff getting drunk with the restaurant next door rather than the surroundings. The first member of staff we met wasn’t very welcoming, on the first night we had to complain about the air con being useless they came to see it and looked at us blankly however straight away gave us a new room where it worked much better. By the last night the staff were much more friendly however I think if it weren’t for the fact we were only there two nights I probably would have found a different hotel. I understand it is cheap and a 3 1/2 star however that rating is a bit optimistic we have since stayed in lower rated hotels which are much nicer.
Stayed 2 nights in Sep 2019

4/5 Good

Stayed 8 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Best location I could have ever asked for to be in the heart of Ubud. Located on Monkey road you are walking distance to the sanctuary, the palace, and the market. There are tons of awesome cafes, boutiques, and restaurants all on the surrounding streets. The magnolia room was my unit and it was the most spacious unit I had my entire trip to Bali and for a great price. Yes, there was construction noise in the morning but it was weekdays and began at 10am so I was already up and moving. The bed was super comfortable. All the extra stuff in the room was great to lounge around and the shower worked fine. Oh and A/C was great. The staff were super friendly and nice! Would highly recommend and would absolutely stay there again on my next Ubud trip. Also central location to get a tour guide to pick you up as well.
Stayed 1 night in Aug 2019

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