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"Very steep hill from oceanfront room (Mermaid beach) to big house where terrace restaurant is. I could not walk up there due to back issues, but staff would pick me up in shuttle van. Beautiful property. More choices for dining would have been good- only one restaurant open for dinner each night."

"We had a wonderful stay at this hotel. The staff is friendly and helpful. The only 2 negative things I would say are…our bathroom had a musty smell at times and the hotel food was not good at all for the price we paid. "

"Excellent staff and great location; the entertainment was also excellent. "

"Not enough staff Rooms need cleaning and renovations Pool needs cleaning Bring own soap, tooth paste, shampoo and conditioner "

"The security staff was great. That’s about all I can say about the property. The pictures are a poor representation of what you actually get. The bathroom is covered in lime and rust. I’m sure from the water quality. Sheets yellowed again I’m sure from the water quality. During our stay the hotel ran out of water. The restaurant is over priced, it stinks, and it’s out dated. The other positive thing is that it is close to the ferry and close to downtown. "

"Stay at this property for a week and would not recommend to anybody. Day 2 my partner and I experience a bug infestation. Our whole week stay we didn’t have any tv to watch. No restaurant on the premises like they claim they have. Soda machine down. Light switch controls all the electricity tv outlets etc. No hot water. Doors coming off hinges. Was not a very pleasant stay for my partner and I. "

"Wonderful time "

"Room was clean. However check in process was very inconvenient. Please make sure you call after your booking to make sure that you have a full stay. When we arrived we were told we had a “room change” reservation bc they are a timeshare location. We checked in at 3pm on Friday. We had to check out at 10am on Saturday only to be rechecked in to a new room AFTER 3pm on Saturday. We were traveling with a small child thankfully we made it work but it was very inconvenient. Also checkout is at 10am which is pretty early considering most of the flights did not leave out until after 4pm. Overall would not stay at this location again it was also very far out from downtown located literally on top of a hill so walking anywhere was out of the question. We had to taxi everywhere which was expensive. If you plan to go to this location make sure you do your research & plan accordingly "

"We enjoyed our stay at the Mafolie Hotel in February 2026!! The pool was lovely and the view from the pool and restaurant was absolutely stunning!!! The staff was the best ever!! The front desk staff, cleaning staff and restaurant staff are all incredible - so friendly & extremely hard working and they made our visit extra memorable! The restaurant was terrific and we highly recommend! Free breakfast to start the day could not be beat! Dinner with a view was spectacular! The only issues we had were: our room was completely interior and we missed having natural light and any type of view would have been appreciated (not that we spent too much time there!) as well, the good thing is that this hotel is on a mountain and has the best view ever and the bad thing is that it is on a mountain and you must take a taxi everywhere!!!! Walking on the minimal shoulder of the road is not recommended!!! We had expected to do some walking to local attractions and that was not possible (disappointing.) All in all, a wonderful hotel that I would recommend for its charm, cleanliness and outstanding staff and hospitality!! "