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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Novotel Sunshine Coast Resort Hotel

Photo gallery

Lobby
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool
Outdoor pool
Outdoor pool
UNESCO Sustainable Property

Novotel Sunshine Coast Resort Hotel

4 out of 5

4.0/5 Very good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationMudjimba Beach8 min walk
    Popular LocationTwin Waters Golf Club14 min walk
    AirportMaroochydore, QLD (MCY-Sunshine Coast)5 min drive
    Popular LocationMaroochydore Beach23 min drive

Choose dates to view prices

Bungalow, 1 Double Bed, Overwater

5/5 guest room rating
  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Suite, 2 Bedrooms, View

  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

Suite, 1 Bedroom, Garden View

4.4/5 guest room rating
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Lagoon View (Resort)

No guest room rating
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite, 2 Bedrooms, View

  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

Double Room, 2 Double Beds, Lagoon View (Resort)

4.3/5 guest room rating
  • 29 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Garden View (Resort)

4.8/5 guest room rating
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite, 1 Bedroom, Lagoon View

3.7/5 guest room rating
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Double Room, 2 Double Beds, Garden View (Resort)

4/5 guest room rating
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Garden View (Resort)

4.2/5 guest room rating
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Lagoon View (Resort)

3.7/5 guest room rating
  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

About this area

Sunshine Coast

Located in Sunshine Coast, Novotel Sunshine Coast Resort Hotel is connected to the convention centre. While the natural beauty of Mudjimba Beach and Marcoola Beach can be enjoyed by anyone, those looking for an activity can explore Twin Waters Golf Club. SEA LIFE Sunshine Coast and Aussie World are also worth visiting. Discover the area's water adventures with scuba diving and waterskiing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Mudjimba Beach - 8 min walk
  • Twin Waters Golf Club - 14 min walk
  • Sunshine Coast Flyboard X-perience - 6 min drive
  • Sunshine Plaza - 16 min drive
  • Maroochydore Beach - 23 min drive

Getting around

  • Palmwoods Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 5 min drive

Restaurants

  • Nouveau Restaurant — 1 min walk
  • SOLA — 1 min walk
  • The Loose Goose - 17 min walk
  • The Grilled Gecko Caf'e - 3 min drive
  • Cuba Street Espresso Flagship - 4 min drive

About this property

Novotel Sunshine Coast Resort Hotel

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Novotel Sunshine Coast Resort Hotel 's full-service spa. All 361 rooms provide conveniences such as fridges and electric kettles, plus balconies or patios and TVs with satellite channels. Room service, free tea bags/instant coffee and hairdryers are among the other amenities available to guests.
Novotel Sunshine Coast Resort Hotel offers 361 forms of accommodation which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Televisions come with satellite channels and pay-per-view films. Business-friendly amenities include desks and telephones. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Twin Waters Day Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Sailing
  • Segway hire/tours
  • Hot tub

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • 12 meeting rooms
  • Conference space (12109 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from 22 February 2021 to 23 August 2021 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Frequently asked questions

Can I cancel my reservation for free at Novotel Sunshine Coast Resort Hotel and receive a full refund?
Yes, Novotel Sunshine Coast Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Sunshine Coast Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Sunshine Coast Resort Hotel?
As of 17 Apr. 2021, prices found for a 1-night stay for 2 adults at Novotel Sunshine Coast Resort Hotel on 9 May 2021 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Sunshine Coast Resort Hotel have a pool?
Yes, this property has an outdoor pool.
Is Novotel Sunshine Coast Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Sunshine Coast Resort Hotel ?
Self-parking is free at this property.
What time is check-in at Novotel Sunshine Coast Resort Hotel ?
Check-in is from 2 PM - 11:30 PM.
What time is check-out at Novotel Sunshine Coast Resort Hotel ?
Checkout is at 10 AM.
Where is Novotel Sunshine Coast Resort Hotel located?
Located in Twin Waters, this beachfront hotel is next to a golf course and within a 15-minute walk of Mudjimba Beach and Twin Waters Golf Club. Marcoola Beach and Maroochydore Beach are also within 9 mi (15 km).

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 319 out of 947 reviews
5 - Excellent 34%
Rating 4 - Good. 383 out of 947 reviews
4 - Good 40%
Rating 3 - Okay. 147 out of 947 reviews
3 - Okay 16%
Rating 2 - Poor. 79 out of 947 reviews
2 - Poor 8%
Rating 1 - Terrible. 19 out of 947 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the catamarans and kayaks are free to use.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy to get to Sunshine Coast beaches- closest was Marcoola. A very big complex with plenty of onsite parking, good pool area. Our room was on the second floor so up steps. The room was clean and comfortable.
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service, amenities
Room needs some renovation. Our queen size bed is made by two single bed. Before we checked out we found a used mask under the bed. This is the main reason we gave this review. They were very busy on the day we checked in. We can understand they tried to make the rooms ready ASAP. On-site activities are mostly free for kids and adults. Lots fun to do. Over all, it’s not a bad choice to stay.
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place - we had a wonderful stay. We love the location near the lake. The room was very clean.
Stayed 1 night in Jan 2021

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