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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool
Outdoor pool
Outdoor pool

Guest reviews

3.9 out of 5 Good
981 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMudjimba Beach8 min walk
AirportMaroochydore, QLD (MCY-Sunshine Coast)9 min drive
Popular LocationSunshine Plaza16 min drive
Popular LocationMaroochydore Beach22 min drive

Choose dates to view prices

  • Resort Room, Double Room, 2 Double Beds, Garden View

    4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsResort Room, Double Room, 2 Double Beds, Garden View
  • Resort Room, Double Room, 2 Double Beds, Lagoon View

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 4
    More detailsResort Room, Double Room, 2 Double Beds, Lagoon View
  • Resort Room, Room, 1 Queen Bed, Garden View

    4.2/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsResort Room, Room, 1 Queen Bed, Garden View
  • Resort Room, Room, 1 Queen Bed, Lagoon View

    3.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 4
    More detailsResort Room, Room, 1 Queen Bed, Lagoon View
  • Suite, 1 Bedroom, Garden View

    4.4/5 guest room rating

    Room amenities

    • 52 sq m
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Garden View
  • Resort Room, Room, Multiple Beds, Garden View

    4.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsResort Room, Room, Multiple Beds, Garden View
  • Resort Room, Room, Multiple Beds, Lagoon View

    3.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Lagoon view
    • Sleeps 3
    More detailsResort Room, Room, Multiple Beds, Lagoon View
  • Suite, 1 Bedroom, Lagoon View

    3.6/5 guest room rating

    Room amenities

    • 52 sq m
    • Lagoon view
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Lagoon View
  • Suite, 1 King Bed, Overwater

    5/5 guest room rating

    Room amenities

    • 75 sq m
    • Lagoon view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Overwater
  • Suite, Multiple Beds, View

    Room amenities

    • Lagoon view
    • Sleeps 7
    More detailsSuite, Multiple Beds, View
  • Suite, Multiple Beds, View

    Room amenities

    • Lagoon view
    • Sleeps 7
    More detailsSuite, Multiple Beds, View

About this area

Sunshine Coast

Located in Sunshine Coast, Novotel Sunshine Coast Resort Hotel is connected to the convention centre. While the natural beauty of Mudjimba Beach and Marcoola Beach can be enjoyed by anyone, those looking for an activity can explore Twin Waters Golf Club. SEA LIFE Sunshine Coast and Aussie World are also worth visiting. Discover the area's water adventures with scuba diving and waterskiing nearby, or enjoy the great outdoors with mountain biking and skydiving. Our guests love the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • Mudjimba Beach - 8 min walk
  • Marcoola Beach - 3 min drive
  • Sunshine Plaza - 16 min drive
  • Alex Beach - 18 min drive
  • Maroochydore Beach - 22 min drive

Getting around

  • Palmwoods Station - 20 min drive
  • AirportMaroochydore, QLD (MCY-Sunshine Coast) - 9 min drive

Restaurants

  • Nouveau Restaurant — 1 min walk
  • SOLA — 1 min walk

About this property

Novotel Sunshine Coast Resort Hotel

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Novotel Sunshine Coast Resort Hotel 's full-service spa. All 361 rooms provide conveniences such as fridges and electric kettles, plus room service (during limited hours) and TVs with satellite channels. Guests will also find free tea bags/instant coffee, hairdryers and phones.
Novotel Sunshine Coast Resort Hotel offers 361 forms of accommodation with a hairdryer and an iron/ironing board. Televisions come with satellite channels and pay-per-view films. Business-friendly amenities include desks and telephones. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Twin Waters Day Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Sailing
  • Segway hire/tours
  • Hot tub
  • Volleyball

Family friendly

  • Arcade/game room
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • 12 meeting rooms
  • Conference space (12109 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 28 July 2020 to 9 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Twin Waters Resort
Novotel Twin Waters
Novotel Sunshine Coast Resort
Novotel Sunshine Coast Resort Hotel
Novotel Sunshine Coast Resort Hotel Hotel
Novotel Sunshine Coast Resort Hotel Twin Waters
Novotel Sunshine Coast Resort Hotel Hotel Twin Waters

Frequently asked questions

Can I cancel my reservation for free at Novotel Sunshine Coast Resort Hotel and receive a full refund?
Yes, Novotel Sunshine Coast Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Sunshine Coast Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Sunshine Coast Resort Hotel have a pool?
Yes, this property has an outdoor pool.
Is Novotel Sunshine Coast Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Sunshine Coast Resort Hotel ?
Self-parking is free at this property.
What time is check-in at Novotel Sunshine Coast Resort Hotel ?
Check-in is from 2 PM to 11:30 PM.
What time is check-out at Novotel Sunshine Coast Resort Hotel ?
Checkout is at 10 AM.
Where is Novotel Sunshine Coast Resort Hotel located?
Located in Twin Waters, this beachfront hotel is next to a golf course and within a 15-minute walk of Mudjimba Beach and Twin Waters Golf Club. Marcoola Beach and Sunshine Plaza are also within 9 mi (15 km).
3.9
Good
981 reviews
5 - Excellent
324
4 - Good
398
3 - Okay
156
2 - Poor
82
1 - Terrible
21

3.9/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We only stayed 1 night, we didn't seem to get the room that we were looking at on the website, but we were able to upgrade without too much hassle or expense.
Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious,and clean. The rooms however are difficult to locate
Stayed 1 night in Jun 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice resort and a lot to do inside the resort with out leaving
Stayed 2 nights in Jun 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and was a beautiful to walk around. Tvs were difficult to use.
Stayed 1 night in Jun 2020

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