4/10 Poor
Tom W.
26 May 2021
Liked: Cleanliness
Strange Place, Misleading Listing
On arrival to this eerily quite complex, the first thing that struck us was that the rules for the guests were reiterated everywhere you looked - this continued inside the apartment which wasn’t particularly inviting. The apartment was clean except for the oven which was filthy. Tweed Coast did offer to get this attended to, but the cleaner arrived 4 hours later without a key - we were unaware that we were expected to wait in all day to let them in. For some reason the security deposit was taken out of our bank account twice, no explanation provided for that, just that it would be returned in a week or so. I’m fairly annoyed still with the ad saying “Simply open the pool gate from the balcony” - simply not true!! The apartment was on the second floor for a start... this was very disappointing for us and our son. I never review accomodation unfavourably, but to be totally honest, this place was pretty ordinary.
Tom W.
Stayed 1 night in May 2021