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"Todo excelente "

"Wonderful relaxing area. "

"Llegando y no había reserva, no tenían habitaciones.. todo mal "

"Clran room, elevator, friendly staff, valet. "

"most appreciated was the welcoming of the staff. Always a kind word and friendly service. I would go back just to feel at home "

"Great rooms for the price!"

"We loved this place !! Beautiful view in the 4th floor rooms. Lovely staff and clean hotel. Near many tourist attractions. "

"Very clean, extremely quiet with a helpful staff. Good location in El Centro."

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"Avoid!!! I arrived at about 5:30 at night, had a booking confirmed for over a week and NOBODY WAS THERE! Rang the bell, messaged and tried to call several times - no reply! People from the shops below were even trying to help me contact them. Finally Expedia customer service helped find me another place to stay, which was thankfully nearby, nicer and less expensive. I'm a pretty experienced traveler but this was kind of scary. I'm a woman, alone, in a new city and it was starting to get...

"Very nice staff and clean hotel. "

"Definitely will stay there again"

"Staff are service excellent "

"Great breakfast, awesome staff"

"It is a nice place to stay. The room was very clean and comfortable. The people who works there are very friendly and efficient. For what I am thankful, and I will go back to stay in the hotel El Conquistador. "

"Todo muy bien "

"The room was really nice and clean. Staff was friendly and offered good amenities. "

"It is NOT a hotel. It is more like"