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Oro Verde Cuenca

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Modern elegance by the river walk

Stylish and serene, this property boasts modern design and a prime location near a picturesque river walk. Delight in a delicious breakfast buffet and exceptional service from friendly, professional staff.

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$152
31 May - 1 June

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About this property

Oro Verde Cuenca

  • Luxury hotel located in San Sebastián
  • A free breakfast buffet, a free return airport shuttle and a terrace are just a few of the amenities provided at Oro Verde Cuenca. For some rest and relaxation, visit the sauna. The on-site local cuisine restaurant, ARUNA, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • An electric car charging station, concierge services and barbecues
    • A lift, luggage storage and smoke-free property
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 69 rooms boast comforts such as premium bedding and bathrobes, as well as thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 36.60 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Oro Verde Cuenca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Oro Verde Cuenca?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Oro Verde Cuenca on 31 May 2026 start from AU$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oro Verde Cuenca pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 36.60 per pet, per stay.

How much is parking at Oro Verde Cuenca?

Self-parking is free at this property.

What time is check-in at Oro Verde Cuenca?

Check-in start time: 3 PM; check-in end time: noon.

What time is check-out at Oro Verde Cuenca?

Checkout is at noon.

Does Oro Verde Cuenca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Oro Verde Cuenca located?

Located in San Sebastián, this luxury hotel is within 2 miles (3 km) of San Sebastian Plaza, Museum of Modern Art and Iglesia San Sebastián. San Cenaculo Church and Church of Santo Domingo are also within 2 miles (3 km). Gran Colombia Tram Station is 12 minutes by foot and Parque del Molinero Tram Station is 14 minutes.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 468 out of 605 reviews
Rating 8 - Good. 93 out of 605 reviews
Rating 6 - Okay. 31 out of 605 reviews
Rating 4 - Poor. 8 out of 605 reviews
Rating 2 - Terrible. 5 out of 605 reviews

Reviews

Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are great and room is clean. Breakfast is just ok.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Great service, staff, clean rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great area, restaurants are all around walking distance. Excellent location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

taek

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent! It was clean and it had everything one could need. Most importantly, the people at reception made the difference. Maria Teresa Yela, provided me with a superb attention. Made me feel like a king. Thank you all!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was courteous we’ve stayed there before and would not stay anywhere else. We love it love the service. People are great.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness
Very friendly and professional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the Oro Verde Cuenca is the best place to stay. They are always accommodating and go above and beyond. I brought my fiancée, our just turned 6 month old daughter, and our family dog to celebrate my daughter 6 month birthday at the place were we brought her to right after she was born. The hotel manager and staff recognized us since we always stay there, and they brought us a delicious cake and gave our dog a lovely toy, snack, and doggie bed. I couldn't be more grateful for how they always treat us which is why we consider the Oro Verde Cuenca our home away from home. We can't wait to come back. ❤️❤️❤️❤️❤️
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Domenico Beny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The beef, in particular, was well seasoned and delicious. My favorite was the dessert bar. Great variety and not too sweet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service, very comfortable and the breakfast buffet is delicious
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Rigmor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service,very comfortable beds
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. gorgeous river behind it.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and exceptional staff. We certainly plan on staying here again when we are next in Cuenca.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome!!! And all the people very friendly.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations. It was very cold and rainy during our visit to Cuenca, having heat in the room was very important and welcome!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Area could use a few good restaurants
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful staff confortable bed, roomy shower wifi was good except for at peak times dining was outstanding
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and respectful people. Beautiful hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Domenico Beny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in a great part of the city near the river walk. The hotel rooms are clean, modern and the staff very helpful. I would recommend this as a place to stay whenever you visit Cuenca
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and accommodating! I do not speak spanish and they were very gracious, kind and patient. Everyone was very hospitable! The hotel was beautifully decorated! A very Classy and welcoming environment!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jessica Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Is my second time staying here, I really enjoy this hotel, rooms are clean, beds are comfortable and the food from both restaurants is really good. The neighbohour is safe and you can practice outdoors activities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Yenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oro Verde is so fantastic. My pregnant fiancée and I stayed there before and after our baby was born because we live 2 hrs away. The entire hotel staff treated us with such care. They also surprised use with a cute llama doll for my baby and chocolate and fruit plate for us. They also helped my fiancée move around the hotel in a wheelchair which was so helpful. We were so appreciative and thankful for the great, super above and beyond service. I can't recommend this hotel enough.
Stayed 2 nights in Sep 2025