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El Dorado Hotel

4.0 star property
Travelers savor authentic Asian dishes at Goda restaurant before relaxing in the sauna, steam room, or garden at this welcoming Cuenca hotel

Choose dates to view prices

El Dorado Hotel in central Cuenca, near Calderon Park, offers a breakfast buffet each morning. Enjoy Asian specialties at the on-site Goda restaurant, book a massage, or relax in the garden. Practical amenities include dry cleaning services and complimentary self-parking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is AU$123
29 May - 30 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night.
Cots (infant beds) are available for USD 25 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is El Dorado Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at El Dorado Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at El Dorado Hotel on 29 May 2026 start from AU$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Dorado Hotel?

Self-parking is free at this property.

What time is check-in at El Dorado Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at El Dorado Hotel?

Checkout is at noon.

Where is El Dorado Hotel located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Calderon Park, New Cathedral of Cuenca and Plaza Rotary Market. Río Tomebamba & Calle Larga and San Sebastian Plaza are also within 15 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 152 out of 225 reviews
Rating 8 - Good. 41 out of 225 reviews
Rating 6 - Okay. 18 out of 225 reviews
Rating 4 - Poor. 5 out of 225 reviews
Rating 2 - Terrible. 9 out of 225 reviews

Reviews

Verified

10/10 Excellent

oscar

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great, staff was excellent
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Luis F

Liked: Amenities, property conditions & facilities
The hotel is good, the service is good I recommend it, ok hotels.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and conveniently located.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
the staff of the El Dorado Hotel is courteous, efficient and knowledgeable. They made our stay smooth and enjoyable. Restaurant staff were very efficient and courteous. Our stay at the beautiful Hotel El Dorado was wonderful
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Rosana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center and walking distance to everything. The only downside is that if you are a light sleeper and planning on going during the weekend, good luck. There is a rooftop nearby that plays music on the weekends loudly. Aside from that, the staff was really helpful.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

Angel M

Liked: Amenities
The water was less than warm which made it very difficult to shower. Because the the town is up in the mountains, it is very cold. So having no hot water was a difficult experience. Besides that, the food and the staff were excellent.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room, terrific breakfast and great staff. The room was lovely and very comfortable. Terrific location!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, providing us +1 service!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Debbani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and well maintained property with excellent staff.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service food from Goda was excellent …
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2023
Verified

10/10 Excellent

javier

Liked: Staff & service, amenities, property conditions & facilities
Older but well maintained. Close to shopping and dinning.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Montserrat C

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice as always
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.
Stayed 2 nights in Feb 2023