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"Comfortable, clean, conveniently located near Nagano station, large rooms, great service, relaxing lobby, excellent amenities, free coffee/hot chocolate/snacks."

"Lovely hotel "

"Really nice location, close to train station, Subway sandwich and Starbucks. Plenty of restaurants. Convenience store right next door. "

"Great stay! Recommend highly"

"Love proximity to train station and other transportation hub. Breakfast buffet was great"

"One night was definitely not enough! Clean room, great amenities, a wide variety of delicious buffet options, and three relaxing hot springs. I did notice a comment about one of the baths, which I understand, but the water quality was still excellent and very soothing. Special thanks to Mr. Kakumoto for his friendliness and exceptional service truly went above and beyond!! I'll definitely stay here again when I'm back in town. "

"The view of the slopes was fantastic. The room was adequately spacious. We love that each room had lockers for our ski gear. Of course, the best part of this hotel is that you can just walk out of the hotel straight to the ski lifts. Outside of skiing, it's convenient that we can just walk around the massive building complex to shop or eat. "

"Staff was friendly and polite, the morning buffet was stunning."

"Breakfast and dinner were very good. Staff great. Accommodations were basic and old. Far away from everything!"