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"The beds looked made but when my daughter went to go in her s there was a tissue in there like it hadn’t been made up for us from people before …. So we both slept. Together I complained the next day all I got was a £40 refund … but there was no knowing that bed wasn’t slept in !!! I still had to chase the cleaning ladies in the corridors in afternoon to get them to change bedding…"

" Clean room//shower room,hot water always,good wi fi,quiet "

"Rooms were very clean and better than I expected. The only downside for us was no tea or coffee in our room and that was disappointing but overall great place and stay and would stay again but a room with tea and coffee ☺️"

"Could hear the bars below music late into the night. Fire alarm went off twice at 1:40am and then had no hot water this morning. Would not stay again."

"Great hotel overall - nice room, friendly staff, good bed, and shower was too notch. Only small thing was that the building was a bit of a maze trying to find the rooms. I'd happily stay there again when I next come to Birmingham. Highly recommend! "

"Good for arena"

"Breakfast was absolutely fantastic you won’t be disappointed, the rooms for the most were okay, we had an issue with our room the staff were apologetic and they acted quickly and upgraded our room. For me that’s what top hotels do. My regards to the deputy and his team they were stellar, and hotel always smells amazing, wherever we walk outside the room, and the decor was really nice."

"Room was clean and comfortable,staff friendly, good selection for breakfast "

"What a great value for money High rise vibes middle of the Brum sky Live No lies"