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"Problem with staff taking drinks orders and paying attention to customer. Spa over booked and cost to use. Overall hotel is a good stay but is a bit out of the way from Liverpool City Centre. "

"Great hotel. Great staff and clean room "

"Breakfast was spot on "

"Amazing hotel, right next to Lime Street train station, just across the road from St John’s Shopping Centre and Car Park, next door to Wetherspoons, really close to the Empire Theatre, minutes’ walk into town or to Bold Street for an array of restaurants and shops. Hotel decor is awesome, amenities in the rooms are great, the restaurant is ample food and staff throughout the hotel & restaurant very friendly and helpful and will definitely book to go here again when next in Liverpool! Great first impression, Thanks Radisoon RED Liverpool ❤️"

"Excellent hotel! "

"Super hotel in an ideal location for shops & sightseeing, & not too far from local railway stations."

"I wish the spa was more easily available- we didn’t pre book and it was full"

"Very clean room , lovely decor . Staff was lovely and friendly ,looking forward to having another stay "

"Breakfast was ok. But nothing standout! Only dairy, no soya, etc. Not acceptable in 2026. Brown bread was not on offer until I asked 3 times before it came. All three bread was very cheap and not acceptable quality. Breakfast staff were slow and lacked any attempt to engage meaningfully."