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"Hotel is old and not worth the money in my opinion. If you’ve been to the US and stayed at Motel 6, this is how I would describe the room I stayed in. The spring mattress was very old. I’ve been coming to Japan for so long and this is the first time I’ve had to sleep on a spring mattress that was very old and uncomfortable. A futon mattress would have been better. The hotel is nice only in the lobby. Carpet in the hallways was badly stained, elevators were slow. I stayed for one night to use the onsen after a long hiking trip, but lots of young children were screaming and used the public bath as if it was a swimming pool. It was not a relaxing experience at all."

"The staff was very helpful especially for checking on whether places were open and on obtaining a taxi. The rooms lack places to put your clothes and lack suitcases stands so one must plan to use the limited supply of hangars and live out of a suitcase. The showers are handheld so one might instead plan to use the open facilities and hot baths. The food was excellent and help is available everywhere."

"Fantastic stay in this onsen style ryokan. Had a wonderful private onsen in our room, overlooking the river and the lake beyond. Can’t ask for a more perfect experience. Waking up early to soak in our private room onsen before dressing and heading down for the Japanese style breakfast included."

"Breakfast menu was excellent!"

"Clean and quiet. Hot spring was also nuce to use it."

"Good business overnight stay. I like the refrigerator in the room. Missing an electric tea pot…"

"The hotel is in excellent location to the train station and Hikone castle. On route there are plenty of good restaurants to have excellent meal."

"Clean room, courteous staff, great location"

"Vessel Inns really growing on me. Rooms are usually bigger than most standard Japanese biz hotels with free 'proper' coffee in the lobby an added bonus. Breakfast at the downstairs bakery also good."