Family Hotels & Resorts in Tourist Corridor from AU$157

"We were very disappointed with our experience at Riu Palace Cabo, primarily due to how our concerns were handled by the lobby staff. We reported a significant mosquito problem in our room and requested a room change, but our complaints were completely disregarded. Even after showing them the bug bites on my daughter, the only response we received was a brief apology with no effort to resolve the issue or accommodate us. This lack of responsiveness and care was frustrating and not what we expected from a resort of this standard. On a positive note, the ground staff and restaurant teams were hardworking, attentive, and did their best to provide good service. Their efforts did not go unnoticed and were appreciated. Overall, while some parts of the experience were good, the poor handling of a genuine concern by the front desk left us feeling let down."

"Too noisy"

"Our stay was truly exceptional! The resort is beautiful, clean and has so many things to see and restaurants to eat at. Every single staff member we came into contact with were exceptional! They are truly there to ensure you have the best experience and the best service!"

"Staff were great and we had a very large room with a beautiful view of the pool and ocean. The room was clean and the bed was comfortable the overal appearance of the hotel was it looked very tierd and needed some updated hallways were dark and floors looked duscusting. Adult pool also looked like ut was dirty. "

"Mixed experience overall. The pool was nice, but the beach was the highlight—clear water and great snorkeling right off shore. Food was the biggest downside. The buffet closed at 12 pm daily, which limited options, and even basic meals often lacked common meats like beef or chicken. Most of the included food was underwhelming. The only standout was the steakhouse, which was excellent—but not included and required an extra charge. Service and amenities were fine, but unless you’re going mainly for the beach, it’s hard to fully recommend."

"Amazing place, true slice of paradise"

"Husband enjoyed the breakfast during our stay, the room was spacious and clean. Pool area is as pictured, very relaxing view. "

"Amazing staff "

"Everything superp"